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Brown Cafe UPS Forum
UPS Discussions
UPS needs some backbone with idiot customers...
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<blockquote data-quote="filthpig" data-source="post: 326801" data-attributes="member: 11456"><p>I would continue to deliver as usual to this area. Drive in 2nd gear and keep your speed low. Do not ignore the complaining customer if they speak to you. If they become abusive, tell them, calmly, that you will not take this form of abuse and call your supe then and there. Do not raise your voice at any time. The less you say, the better. Use "yes ma'am/sir" and all that. Do not get excited. That is what they want.</p><p> Like a twig on the shoulders of a mighty stream, just go with the flow.</p></blockquote><p></p>
[QUOTE="filthpig, post: 326801, member: 11456"] I would continue to deliver as usual to this area. Drive in 2nd gear and keep your speed low. Do not ignore the complaining customer if they speak to you. If they become abusive, tell them, calmly, that you will not take this form of abuse and call your supe then and there. Do not raise your voice at any time. The less you say, the better. Use "yes ma'am/sir" and all that. Do not get excited. That is what they want. Like a twig on the shoulders of a mighty stream, just go with the flow. [/QUOTE]
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UPS needs some backbone with idiot customers...
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