A local UPS store routinely publishes "50% off UPS Shipping" coupons. I was quoted ~$20 to ship a package (already boxed & ready to go) with the coupon; via my phone, the UPS website quoted me about half that. Shamefully, I shipped it FedEx Ground -- their megahub was less than a mile up the road, whereas my UPS center is over 40 RT.
We service several UPS stores that ship out hundreds of packages via multiple pick-ups, although most provide us with a few dozen packages or so. And at some, the consumer drop-off option is picking up, although it's usually NDA packages to area businesses.
Lots of disgruntled UPS Store owners, but lots of happy ones, too. A driver in our facility owns three (original owner, not acquisition). He told me it's enabled him to pay off his house, buy a second (vacation/future retirement) home, allow his kids to graduate from college without debt, provide jobs for his family, etc. It's not a sure-thing, but what franchise is? Lots of lawsuits from Quiznos, various pizza chain, various coffee shops, etc. going on.
Biggest problem is that the franchise model established by MailBox Etc. and Kinko's is largely obsoleted. Most services (computer access, Internet access, general fax & printing, etc.) are now available in people's homes whereas business printing services are available via the Internet, OfficeMax, etc. at a more competitive cost. FedEx has been busy shuttering or relocating former Kinkos located near college/universities -- once the core of its business, there's no longer a need for it (just a few years ago when I was completing my BA, I was required to turn-in fancy documents... now my alumnus requests that everything's turned in through the Internet, to go Green and catch plagerism more easily.)