Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
UPS's Solution to No One at Home: Fetch the Package Yourself
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="cheryl" data-source="post: 1854690" data-attributes="member: 1"><p><a href="http://www.bloomberg.com/news/articles/2015-09-30/ups-s-solution-to-no-one-at-home-fetch-the-package-yourself" target="_blank"><strong>UPS's Solution to No One at Home: Fetch the Package Yourself - Bloomberg</strong></a></p><p></p><p><strong>Three Attempts</strong></p><p><strong></strong></p><p>Adapted from a Belgian company UPS acquired in 2012, Access Point targets neighborhoods with a high rate of failed deliveries, or what UPS internally calls “send-agains.” Those include older neighborhoods, areas with rows of townhouses where the doorstep is in plain sight, or apartment buildings with no doormen, said Geoffrey Light, president of product development.</p><p></p><p>In these areas, UPS previously would try three times to deliver a package before leaving it at a customer service center for as long as five days. After that, UPS would return it to the shipper. Now, the company will try just once before sending it to a store.</p><p></p><p>In all other neighborhoods, packages are left at homes the first time whether the recipient is there or not, said Light. That won’t change under the new program. UPS delivers more than 95 percent of all deliveries on the first attempt, he said.</p></blockquote><p></p>
[QUOTE="cheryl, post: 1854690, member: 1"] [URL='http://www.bloomberg.com/news/articles/2015-09-30/ups-s-solution-to-no-one-at-home-fetch-the-package-yourself'][B]UPS's Solution to No One at Home: Fetch the Package Yourself - Bloomberg[/B][/URL] [B]Three Attempts [/B] Adapted from a Belgian company UPS acquired in 2012, Access Point targets neighborhoods with a high rate of failed deliveries, or what UPS internally calls “send-agains.” Those include older neighborhoods, areas with rows of townhouses where the doorstep is in plain sight, or apartment buildings with no doormen, said Geoffrey Light, president of product development. In these areas, UPS previously would try three times to deliver a package before leaving it at a customer service center for as long as five days. After that, UPS would return it to the shipper. Now, the company will try just once before sending it to a store. In all other neighborhoods, packages are left at homes the first time whether the recipient is there or not, said Light. That won’t change under the new program. UPS delivers more than 95 percent of all deliveries on the first attempt, he said. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
The Latest UPS Headlines
UPS's Solution to No One at Home: Fetch the Package Yourself
Top