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Upstate is not perfect after all.
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 890138" data-attributes="member: 12570"><p>The guy wasn't getting off work until 9pm. The first attempt was on a Thursday (NI1) and the second, which I screwed up, was on a Friday, which means the consignee had to wait until Monday to receive his wine. (When I went to retrieve the pkg they told me they had tried 3 times to bring it to him but that he was never home) When I retrieved the pkg and reattempted he wasn't home so I decided to call him to make arrangements to get the pkg to him. Would you have preferred that I leave an info notice and then try again the following day knowing full well that he wouldn't be home again? I sent an ODS telling them that I had the package and that I would be bringing it to him at his work. They said that would be fine and thanked me for doing so.</p><p></p><p>I knew when I started this thread that I would get flamed and that's fine. I screwed up and was trying to make it right for the customer, which I feel I did by calling him and making arrangements to bring the pkg to him at his work.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 890138, member: 12570"] The guy wasn't getting off work until 9pm. The first attempt was on a Thursday (NI1) and the second, which I screwed up, was on a Friday, which means the consignee had to wait until Monday to receive his wine. (When I went to retrieve the pkg they told me they had tried 3 times to bring it to him but that he was never home) When I retrieved the pkg and reattempted he wasn't home so I decided to call him to make arrangements to get the pkg to him. Would you have preferred that I leave an info notice and then try again the following day knowing full well that he wouldn't be home again? I sent an ODS telling them that I had the package and that I would be bringing it to him at his work. They said that would be fine and thanked me for doing so. I knew when I started this thread that I would get flamed and that's fine. I screwed up and was trying to make it right for the customer, which I feel I did by calling him and making arrangements to bring the pkg to him at his work. [/QUOTE]
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