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Upstate is not perfect after all.
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<blockquote data-quote="menotyou" data-source="post: 890140" data-attributes="member: 24535"><p>All I am saying is, some of us have different rules to work under, which you never believe when we say as much. I does not matter what I would <strong>like</strong> to do. I doesn't matter what I <strong>think</strong> about customer service. <strong>Those decisions have been taken from me. Very specifically by a labor sup in Syr. who told me to do my job as directed and let them manage.</strong> If that is how they want it, so be it. I have no problem giving out center manager's #, Syracuse's #, building #, anything to ensure the customer can speak with the person who <strong>can</strong> make that decision. </p><p>You would not work as you do in Syracuse. Luckily for you, You are on the fringe of the DM's area. Being off or on the radar has nothing to do with it.</p><p>You did indirect the package. It was not delivered to the address specified on the package, I don't care how you sheeted it.</p><p>Making up your own rules could be construed as <strong>above the radar.</strong></p></blockquote><p></p>
[QUOTE="menotyou, post: 890140, member: 24535"] All I am saying is, some of us have different rules to work under, which you never believe when we say as much. I does not matter what I would [B]like[/B] to do. I doesn't matter what I [B]think[/B] about customer service. [B]Those decisions have been taken from me. Very specifically by a labor sup in Syr. who told me to do my job as directed and let them manage.[/B] If that is how they want it, so be it. I have no problem giving out center manager's #, Syracuse's #, building #, anything to ensure the customer can speak with the person who [B]can[/B] make that decision. You would not work as you do in Syracuse. Luckily for you, You are on the fringe of the DM's area. Being off or on the radar has nothing to do with it. You did indirect the package. It was not delivered to the address specified on the package, I don't care how you sheeted it. Making up your own rules could be construed as [B]above the radar.[/B] [/QUOTE]
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Upstate is not perfect after all.
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