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Using Managers To Make Numbers
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<blockquote data-quote="MrFedEx" data-source="post: 823223" data-attributes="member: 12508"><p>This happens at my station frequently, and I suspect it's the norm for most others as well. Whenever the station isn't making goals on cutting hours, the senior sends the managers on the road to do routes, which usually results in chaos.</p><p> </p><p>First, the manager isn't likely to be very good on the route, which means surrounding routes have to cover him/her. That makes it more likely they will have to "fake a break" or jump through some other hoops to ensure that the freight gets back to the building on-time.</p><p> </p><p>Second, station business gets put on hold, and customer issues aren't dealt with or are mishandled by the now overburdened remaining managers.</p><p> </p><p>Third, it's wrong to play with the numbers, because it doesn't provide an accurate picture of what's really happening on the road.</p><p> </p><p>The real fun begins when they decide to make goal by collapsing routes on heavy days. Remember, these are routes where people are already faking-it by cheat-sheeting, so now everyone gets to falsify even more. That's OK though, because the station makes "goal", even if it's through back-door tactics.</p><p> </p><p>FedEx "Cares".</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 823223, member: 12508"] This happens at my station frequently, and I suspect it's the norm for most others as well. Whenever the station isn't making goals on cutting hours, the senior sends the managers on the road to do routes, which usually results in chaos. First, the manager isn't likely to be very good on the route, which means surrounding routes have to cover him/her. That makes it more likely they will have to "fake a break" or jump through some other hoops to ensure that the freight gets back to the building on-time. Second, station business gets put on hold, and customer issues aren't dealt with or are mishandled by the now overburdened remaining managers. Third, it's wrong to play with the numbers, because it doesn't provide an accurate picture of what's really happening on the road. The real fun begins when they decide to make goal by collapsing routes on heavy days. Remember, these are routes where people are already faking-it by cheat-sheeting, so now everyone gets to falsify even more. That's OK though, because the station makes "goal", even if it's through back-door tactics. FedEx "Cares". [/QUOTE]
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