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FedEx Discussions
Using Managers To Make Numbers
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<blockquote data-quote="Cactus" data-source="post: 823231" data-attributes="member: 29011"><p>Who's creating these station goals anyway? Most likely cubicle management from the Memphis ivory tower? Anyway our managers almost never go out the road. It would probably be more trouble than what it's worth. </p><p> </p><p>At any rate I'm not surprised that customer service suffers when it comes to meeting these goals. Fred could care less about the customers except for their money.</p></blockquote><p></p>
[QUOTE="Cactus, post: 823231, member: 29011"] Who's creating these station goals anyway? Most likely cubicle management from the Memphis ivory tower? Anyway our managers almost never go out the road. It would probably be more trouble than what it's worth. At any rate I'm not surprised that customer service suffers when it comes to meeting these goals. Fred could care less about the customers except for their money. [/QUOTE]
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