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USPS takes Dell Account
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<blockquote data-quote="ezrider" data-source="post: 56499"><p>Racerx </p><p> </p><p>Many thanks for shedding light on things that a driver like myself doesn't have the slightest clue are going on. Perhaps you could offer some insight to something many resi customers have asked me..."How come UPS and DELL won't ship it to where I work during the day?" </p><p> </p><p>If I recall, the last time DELL tried to get it there on the cheap, FED EX either punted it back or fumbled on the kickoff, but the boxes were back several months even before peak began that year. This time, it's being tried much closer to Christmas. Supposing DELL's customers react as negatively to the changes as the last time around, how willing this time will UPS management be to say "All sins forgiven" if DELL management shows up in late November saying "We'll give it back to you." </p><p> </p><p>One of the biggest selling points to my customers in ordering a DELL was that they knew that they would HAVE ME, THE UPS GUY, DELIVERING IT. They knew that I either knew thier nieghbors or that I'd leave my cell phone number or knew exactly where I'd be on the route later during the day and that if they needed it that day that I'd make it happen. It's obvious that wasn't the case with the independent contractors DELL tried before, and at best the jury is out on this latest venture. If this trial balloon DELL is floating deflates, will the people in power at UPS draw the line this time and tell DELL that they either get what they pay for, or they won't get what they won't pay for?</p></blockquote><p></p>
[QUOTE="ezrider, post: 56499"] Racerx Many thanks for shedding light on things that a driver like myself doesn't have the slightest clue are going on. Perhaps you could offer some insight to something many resi customers have asked me..."How come UPS and DELL won't ship it to where I work during the day?" If I recall, the last time DELL tried to get it there on the cheap, FED EX either punted it back or fumbled on the kickoff, but the boxes were back several months even before peak began that year. This time, it's being tried much closer to Christmas. Supposing DELL's customers react as negatively to the changes as the last time around, how willing this time will UPS management be to say "All sins forgiven" if DELL management shows up in late November saying "We'll give it back to you." One of the biggest selling points to my customers in ordering a DELL was that they knew that they would HAVE ME, THE UPS GUY, DELIVERING IT. They knew that I either knew thier nieghbors or that I'd leave my cell phone number or knew exactly where I'd be on the route later during the day and that if they needed it that day that I'd make it happen. It's obvious that wasn't the case with the independent contractors DELL tried before, and at best the jury is out on this latest venture. If this trial balloon DELL is floating deflates, will the people in power at UPS draw the line this time and tell DELL that they either get what they pay for, or they won't get what they won't pay for? [/QUOTE]
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