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UPS Discussions
USPS takes Dell Account
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<blockquote data-quote="racerx" data-source="post: 56505"><p>Susie, to answer your question, yes we are keeping all of the other Dell business that we have, small package and other-wise. It is NOT a wholesale divert from UPS. From reading what gman posted, it looks like Dell has completely revamped their delivery model in order to cut costs. This will be interesting to watch will Dells customers who have been getting free shipping to their doorstep now pay for that service or accept the responsibility of trekking to the local Post Office to pick it up their new computer? Will the Post Office be able to offer the caliber of service that Dell has been used to (read that as what UPS provided)? And if not, how long will Dell put up with inferior service? Again, I believe that we will have this business back in 2 months.</p></blockquote><p></p>
[QUOTE="racerx, post: 56505"] Susie, to answer your question, yes we are keeping all of the other Dell business that we have, small package and other-wise. It is NOT a wholesale divert from UPS. From reading what gman posted, it looks like Dell has completely revamped their delivery model in order to cut costs. This will be interesting to watch will Dells customers who have been getting free shipping to their doorstep now pay for that service or accept the responsibility of trekking to the local Post Office to pick it up their new computer? Will the Post Office be able to offer the caliber of service that Dell has been used to (read that as what UPS provided)? And if not, how long will Dell put up with inferior service? Again, I believe that we will have this business back in 2 months. [/QUOTE]
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