Vent on Mouthy Customers!

Discussion in 'UPS Discussions' started by HULKAMANIA, May 23, 2012.



    Dont you just love the customers who get upset because you decide to deliver the package that they ordered? How inconvenient us stupid Ups drivers are to knock on a door to get a signature and INTERRUPT whatever he/she is doing. If you had left with the package since they obviously didnt WANT to sign, attempted it and NI1 or whatever the case may have been. Imagine the stink they would have made as to why you didnt leave it. I had a guy blow off his big mouth to me today and Im still fuming over it lol. Next time Im just gonna say-LOOK HERE BROTHER-WHATCHA GONNA DO WHEN HULKAMANIA DECIDES TO RUN WILD ON YOU!

    I know its not that big of a deal, but man sometimes a persons mouth can just upset the rest of your day even though you keep telling yourself its not that big of a deal.
  2. Coldworld

    Coldworld Well-Known Member

    Yep sometimes management doesnt know when to keep their mouth shut....or customers as you
  3. badpal.

    badpal. avoiding brown kool-aid

    I usually just laugh...whether it be management or customer. I refuse to let people control my emotions. I know its easier said than done, but its one of the best survival tactics I've acquired working at UPS.
  4. moreluck

    moreluck golden ticket member

    Hey, people have killed for less.
  5. What'dyabringmetoday???

    What'dyabringmetoday??? Well-Known Member

    Feeder drivers have it worse. They sometimes have to send their chicken-fried steak back to be properly cooked.
  6. HomeDelivery

    HomeDelivery Well-Known Member


    treat it like that & your day will still go on smoothly


    say that a couple of times & keep on truckin'

    not all customers understand what the package car driver has to endure during the day, especially with you guys getting micro-managed from those "big-brother" gadgets in your package cars/scanners
  7. jaker

    jaker trolling

    What how dare you have more then one stop on the truck and come by my house and knock on my door when I am not ready for you , please come back after 5:30
  8. gostillerz

    gostillerz Member

    I got yelled at by a lady for delivering her husband's birthday present while he was home. I gave her the number to my center just to be an ass, and she actually called to complain! This is a route where some people call and complain when I'm not on it.


    And I dont know why I let it get to be so bad today but it did. Some days are worse than others. Like someone above said if they had to deal with what we do everyday maybe they would be more understanding. I wanna say hey look BUB if I could just leave this stupid thing and keep rolling you better believe I would.
  10. brownmonster

    brownmonster Man of Great Wisdom

    The problem with these situations is you can't say or do what you would really like to. It's amazing the hoops we have to jump through to give people the crap they ordered.
  11. DS

    DS Fenderbender

    I had 6 deliveries in one apartment building last week.
    I started at the top 1216,906,712,417...this lady demanded to know how I got into the building.
    I said someone else let me in.She says,you are trespassing on private property.
    I said,no I'm a delivery driver,I have to be able to get in to make my deliveries,anyway,
    I have a cable box from Rogers for you I need a signature for,she reluctantly signs.
    As I walk to the elevator to do my last 2 deliveries,she yells,I'm calling your company to complain.
  12. Jackburton

    Jackburton Gone Fish'n

    We don't get paid to deal with their complaints, the 1-800 number does. Just say your sorry and if they demand a number give them a info notice and move on. Let them vent to someone else who will pretend to care, I won't let them get to me.
  13. gostillerz

    gostillerz Member

    Should've gave her the number for FedEx :D
  14. brownmonster

    brownmonster Man of Great Wisdom

    The methods say you should ring a stop, go inside, deliver it, go back out the door, ring the next stop, go inside, deliver it, etc. You should have hit her in the throat with the DIAD.


  16. jaker

    jaker trolling

    You know what I think its really about people want to complain about anything but they can't , so when they see a chance to do it they do , you can't yell at the guy down street but you can yell at the UPS guy because he can't yell back

    When people get mouthy I just walk away and laugh , gives me something to talk about to the wife at dinner
  17. rod

    rod retired and happy

    You guys just laugh--wait til you get old--- being cranky is about the olny thrill we get anymore:

    Jeff Dunham with Walter the Grumpy Old Man - YouTube
  18. bottomups

    bottomups Bad Moon Risen'

    I don't have a lot of patience with rude people. I have been known to give some of them the 1 finger salute from the package car. Have only had one complaint called in for this behavior. Just told the center manager that I was just flicking a booger off of my finger and the customer took it the wrong way.
  19. barnyard

    barnyard KTM rider Staff Member

    I like to say, "Your welcome," as I am walking away. The last jab always makes me smile.