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Was I Wrong?
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<blockquote data-quote="Thorn" data-source="post: 341025" data-attributes="member: 15486"><p>Yes, it's a fairly new (3 or 4 months old) mom and pop pet store. They probably don't understand UPS's sense of urgency.</p><p></p><p>To be honest, that's the thing I hate the most about my job. I can usually tolerate most of the other stuff like overdispatch, late hours, or rude customers, but I really hate having to make decisions in the heat of the moment that makes everyone happy. Usually after I have left, I realize I could've handled the situation differently. But by that time, the damage has already been done. </p><p></p><p>I'll just take the butt-chewing on monday then talk with the pet store owners and apologize. Maybe that will give each of us an opportunity to understand what's going on.</p><p></p><p>UpState - Do you really do all that? UPS should give you the Brown Mile award.</p></blockquote><p></p>
[QUOTE="Thorn, post: 341025, member: 15486"] Yes, it's a fairly new (3 or 4 months old) mom and pop pet store. They probably don't understand UPS's sense of urgency. To be honest, that's the thing I hate the most about my job. I can usually tolerate most of the other stuff like overdispatch, late hours, or rude customers, but I really hate having to make decisions in the heat of the moment that makes everyone happy. Usually after I have left, I realize I could've handled the situation differently. But by that time, the damage has already been done. I'll just take the butt-chewing on monday then talk with the pet store owners and apologize. Maybe that will give each of us an opportunity to understand what's going on. UpState - Do you really do all that? UPS should give you the Brown Mile award. [/QUOTE]
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