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Brown Cafe UPS Forum
UPS Discussions
We do $100K/year with UPS, but we can't get our invoices mailed to us.
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<blockquote data-quote="beentheredonethat" data-source="post: 581666" data-attributes="member: 4886"><p>I know a decent amount of UPS systems and procedures and how it works. I've done quite a few jobs at UPS, hence my nickname. I've given the customer information such as what he is on billing center, and how he should get the billing data and the pdf's emailed to him. I even indicated it's just a change in the screen in CRIS. But I don't have access to those screens. I don't have access to know who his AE is. Often times what a customer asks for is misunderstood by the person hearing the question. If he has our lingo (aka, I told him he's on billing center and he should get billing data). If he said that to this AE, any AE worth their salts will understand and fix it.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 581666, member: 4886"] I know a decent amount of UPS systems and procedures and how it works. I've done quite a few jobs at UPS, hence my nickname. I've given the customer information such as what he is on billing center, and how he should get the billing data and the pdf's emailed to him. I even indicated it's just a change in the screen in CRIS. But I don't have access to those screens. I don't have access to know who his AE is. Often times what a customer asks for is misunderstood by the person hearing the question. If he has our lingo (aka, I told him he's on billing center and he should get billing data). If he said that to this AE, any AE worth their salts will understand and fix it. [/QUOTE]
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Brown Cafe UPS Forum
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We do $100K/year with UPS, but we can't get our invoices mailed to us.
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