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Brown Cafe UPS Forum
UPS Discussions
We do $100K/year with UPS, but we can't get our invoices mailed to us.
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<blockquote data-quote="33in2togo" data-source="post: 581689" data-attributes="member: 20369"><p>FlexPVC- It is truly amazing how patient you have been and I thank you for that. You need to contact your A/E and demand a meeting with their boss and a representative from the Customer Solutions Support Group. The A/E needs to verify in our internal system that you are set up for detailed billed and are off of the summary billing. As been their done that has suggested the BAT (Billing Data Analysis Tool) can run specific reports for dim weight adjustments to make it easier for your company to review and dispute them. UPS Sales guy is correct with introducing you to Ground Freight Pricing which is a service similar to LTL but handled by UPS small package. Great service for your type of dimensions.</p></blockquote><p></p>
[QUOTE="33in2togo, post: 581689, member: 20369"] FlexPVC- It is truly amazing how patient you have been and I thank you for that. You need to contact your A/E and demand a meeting with their boss and a representative from the Customer Solutions Support Group. The A/E needs to verify in our internal system that you are set up for detailed billed and are off of the summary billing. As been their done that has suggested the BAT (Billing Data Analysis Tool) can run specific reports for dim weight adjustments to make it easier for your company to review and dispute them. UPS Sales guy is correct with introducing you to Ground Freight Pricing which is a service similar to LTL but handled by UPS small package. Great service for your type of dimensions. [/QUOTE]
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Brown Cafe UPS Forum
UPS Discussions
We do $100K/year with UPS, but we can't get our invoices mailed to us.
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