I've just had an epiphany!! I have been SO wrong about FedEx for so long!! I've studied my Employee Handbook long and hard, listened closely to my Leadership Team, and re-watched every Frontline and IamFedex episode I could find. Just look at everything this company does for us!! 90 Day Injury Policy----90 days and you're displaced!! What other company cares enough about it's people to offer them other opportunities within the company after only 90 days!!?? Nobody, and that's a perk you just don't see everyday either. Just think, after 20 years or so as courier, you get to be a CSA or cargo handler!! For less money too!! They want to see you succeed!! And if you have a life-threatening illness or long-term injury, they fire you so you can seek better opportunities elsewhere as you focus on your recovery. That's a company with a heart. Tuition Refund----FedEx will pay your way to go to school!! If you can actually make it to class, and the class conforms to FedEx policy, they will pay you back your tuition!! Oh, it can't be for about half of what's offered, and if your school interferes with your work schedule, that's too bad. Operational Need/Necessity--- If you are FT and have something really important to get to, like a medical appointment, a date with that hot receptionist, a wedding anniversary, or a child's school conference or appointment...you can't go if FedEx needs you!! This teaches us all to be personally responsible and schedule all of our life events according to FedEx needs, not ours. You get a couple of personal days, right? Just cram all of your events into those days!! 5 Paid Sick Days Per Year--This is an extra special policy because FedEx wants you to be healthy. As an incentive, they won't pay you if you are sick more than 5 times in a year. Anthem/Blue Cross-- This is another incentive to be healthy because you'll wipeout your savings paying deductibles and co-pays. Plus, if you really get sick, Anthem will stall approval of your care long enough to get you eliminated on the 90 day plan or even sicker because you couldn't see the specialist!! Plus, the rates are so high in the first place that maybe you'll consider not even needing coverage when FedEx eventually kills the Medical plan entirely. Open Door/GFT/HR---I've lumped these terrific benefits together because they do such a wonderful job of protecting us from predatory managers and potential job loss. Why, FedEx is so confident that you will be treated fairly, that they won't even allow an attorney on the premises if you want one, and won't release any information either unless you take them through a protracted court process. My manager is going to listen to my concerns, and take appropriate action, especially if they are the offending party. And, I've got HR covering my back AND the GFT Process, where I can take my issue all the way up to Fred!! WOW!! P-S-P---Boy, have I ever been wrong about this one. Once I saw that it was written down on paper, and studied it over and over, it's obvious that People-Service-Profit lives!! FedEx Cares---Another one I was so wrong about. FedEx cares so much that they force managers to go out into the community and do good deeds, and then convince us that we need to go too. I treasure my T-shirts and Costco hot dog lunches and the chance to spend my day off helping FedEx be a good corporate citizen. That's why I max-out my United Way contribution too! Unions--- Booo!! Hiss!! Fred Smith loves us all so much that he doesn't want dirty Teamster thugs driving their black limos into our parking lots and handing us subversive flyers promising better pay and benefits. He is willing to pay politicians millions of dollars just to keep us safe. Retirement--- Rather than have us be "dependent", Fred wants us to make our own way and retire from our 401 k plans. By keeping raises low, it really challenges us to be entrepreneurial and maybe take a second job or keep driving that 20 year-old car for another 10 years. Long Topouts-- You know, if we reached maximum wage in 2 or 3 years, we'd have nothing left to aim for, so FedEx has made it possible to never top-out. That way, we'll always be shooting for the moon in terms of productivity and customer service. And finally, the Purple Promise. I realize that I need to give my all so rich people can get their iPod or Italian leather shoes on-time, every time. NO SERVICE FAILURES!! If the road is blocked, I'll drive down the railroad tracks if I have to to make service. Red lights and speeding? They mean nothing next to the Purple Promise!! And always remember, that the Purple Promise doesn't apply to us...only our customers. This is a GREAT COMPANY and woe unto any of you who continue to say bad things about Fedex.