If I didn't work in Operations, or in a position that was so close to these people, then yes, I would agree.
But, and maybe this is my own inexperience and naivete talking, but the position I am in now just doesn't allow me - as a human being - to detach myself from the reality. It is not lost on me that this will probably drive me out of UPS and possibly management in general.
Honestly, if I was brought into this company from the outside, at a higher level, and didn't personally know the people that my decisions affected, I could grind them to pieces without a second thought. But, the sad fact is that I've only worked in one center, and I know everyone, and I also know their families. As a result, the decisions I am forced to make hurt on a personal level.
I'm probably forced to make these decisions by a person who was, as I hinted earlier, brought in from the outside and has no problem grinding people to pieces - myself being one of them. I think I see it clearly enough.
