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What is UPS really doing about FedEx Ground?
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<blockquote data-quote="Dump and Dash" data-source="post: 665544" data-attributes="member: 9309"><p>I dont think FedEx Ground is as big a threat as is the Post Office. The lines of people were very long at the Post Office this holiday season. UPS blew it when the made the customer counters "self-service". People are intimidated by having to use a UPS customer counter computer to send a package. They liked the old "pay-the-clerk" much better. I know many people that will not use UPS anymore for that sole reason. The USPS Flat Rate Boxes have taken tons of volume away from 2nd Day Air. Not too many years ago all that volume would have went thru UPS.</p><p>And while travelling, all those FedEx trailers you see going down the interstate are also carrying packages that used to go via UPS.</p><p>I'm sure all the other old timers like me remember all the Harry and David Christmas gift packages. The post office delivers most of that now. That's 3 million H&D packages from Medford, OR and 3.5 million from Ohio that you did not see this year! Not to mention millions of Figis, Hickory Farms, Wisconsin Cheeseman, etc.!</p><p>I see the Post Office as UPS's biggest threat in the years to come.</p></blockquote><p></p>
[QUOTE="Dump and Dash, post: 665544, member: 9309"] I dont think FedEx Ground is as big a threat as is the Post Office. The lines of people were very long at the Post Office this holiday season. UPS blew it when the made the customer counters "self-service". People are intimidated by having to use a UPS customer counter computer to send a package. They liked the old "pay-the-clerk" much better. I know many people that will not use UPS anymore for that sole reason. The USPS Flat Rate Boxes have taken tons of volume away from 2nd Day Air. Not too many years ago all that volume would have went thru UPS. And while travelling, all those FedEx trailers you see going down the interstate are also carrying packages that used to go via UPS. I'm sure all the other old timers like me remember all the Harry and David Christmas gift packages. The post office delivers most of that now. That's 3 million H&D packages from Medford, OR and 3.5 million from Ohio that you did not see this year! Not to mention millions of Figis, Hickory Farms, Wisconsin Cheeseman, etc.! I see the Post Office as UPS's biggest threat in the years to come. [/QUOTE]
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What is UPS really doing about FedEx Ground?
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