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What is UPS really doing about FedEx Ground?
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<blockquote data-quote="bad company" data-source="post: 665559" data-attributes="member: 9308"><p>I don't think that whole USPS customer counter advantage will last too long. I don't go to the post office much, but I have to now every once in a while because my parents moved out of country and I have to send stuff to their APO AE box. </p><p> </p><p>That said, I absolutely hate the service. The lines are long because they are not efficient. My experience from multiple locations have been extraordinary long wait times, poor service, and contradictory information. I think the older customer base will eventually phase out and what little volume we lose due to a lack of full-service shipping counter will be irrelovent. Also keep in mind that we have UPS stores for that purpose. And UPS stores are lot more accessible and convientently located than UPS customer counters. USPS loses billions a year. They are not a long-term real threat.</p></blockquote><p></p>
[QUOTE="bad company, post: 665559, member: 9308"] I don't think that whole USPS customer counter advantage will last too long. I don't go to the post office much, but I have to now every once in a while because my parents moved out of country and I have to send stuff to their APO AE box. That said, I absolutely hate the service. The lines are long because they are not efficient. My experience from multiple locations have been extraordinary long wait times, poor service, and contradictory information. I think the older customer base will eventually phase out and what little volume we lose due to a lack of full-service shipping counter will be irrelovent. Also keep in mind that we have UPS stores for that purpose. And UPS stores are lot more accessible and convientently located than UPS customer counters. USPS loses billions a year. They are not a long-term real threat. [/QUOTE]
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What is UPS really doing about FedEx Ground?
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