Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
What on-route customers are saying to drivers
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="chuchu" data-source="post: 1247268"><p>Been there 19+ myself. Worked the "hood" for 18 yrs. Been a steward about 6 yrs. </p><p>Twelve people were shot and killed and six stabbed in 7 months on my old route. I know about violence and what to say when and what not to say. Being professional saved my neck one night when faced with six guys threatening me because of my skin color.</p><p>A harsh answer brings more trouble from people who are trouble.</p><p>I'm not judging you or how your handle your situations but diffusing a situation with a soft or no response will save your job.</p><p></p><p>Saying something course back may start something that has no good outcome and UPS will not tollerate unprofessional actions if push comes to shove...especially if it involves law enforcement and or media attention. It will be out of the center manager's hands from the get go.</p><p></p><p>A soft or no answer defers wrath.</p><p>Its not worth the gamble.</p></blockquote><p></p>
[QUOTE="chuchu, post: 1247268"] Been there 19+ myself. Worked the "hood" for 18 yrs. Been a steward about 6 yrs. Twelve people were shot and killed and six stabbed in 7 months on my old route. I know about violence and what to say when and what not to say. Being professional saved my neck one night when faced with six guys threatening me because of my skin color. A harsh answer brings more trouble from people who are trouble. I'm not judging you or how your handle your situations but diffusing a situation with a soft or no response will save your job. Saying something course back may start something that has no good outcome and UPS will not tollerate unprofessional actions if push comes to shove...especially if it involves law enforcement and or media attention. It will be out of the center manager's hands from the get go. A soft or no answer defers wrath. Its not worth the gamble. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
What on-route customers are saying to drivers
Top