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What three questions would you ask Scott Davis?
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<blockquote data-quote="PobreCarlos" data-source="post: 1021965" data-attributes="member: 16651"><p>soberups;</p><p></p><p>Although I can agree with much that has been said, I see a somewhat different version of "reality" to the situation. Individuals, as "employees", only have ONE customer; the company of shareholders that pay for their services. The customers you refer to are customers of the company....while the only one paying for the services of the employees is the company itself. So, if "customer service is our foundation", then it would seem to be the primary customer employees would want to service is also their ONLY customer in terms of marketing their "services" (i.e. - they're labor) - the "shareholders"</p><p></p><p>Not saying that's an easy concept to accept, but I do think it's a fact of life. All too often I think we get wrapped-up in talk about "customers" and "employees" while actually forgetting just who is what in our situation.</p></blockquote><p></p>
[QUOTE="PobreCarlos, post: 1021965, member: 16651"] soberups; Although I can agree with much that has been said, I see a somewhat different version of "reality" to the situation. Individuals, as "employees", only have ONE customer; the company of shareholders that pay for their services. The customers you refer to are customers of the company....while the only one paying for the services of the employees is the company itself. So, if "customer service is our foundation", then it would seem to be the primary customer employees would want to service is also their ONLY customer in terms of marketing their "services" (i.e. - they're labor) - the "shareholders" Not saying that's an easy concept to accept, but I do think it's a fact of life. All too often I think we get wrapped-up in talk about "customers" and "employees" while actually forgetting just who is what in our situation. [/QUOTE]
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What three questions would you ask Scott Davis?
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