what do you expect will happen at UPS in 2010 that is interesting, noteworthy, or a change in direction?
On January 7th I believe there will many announcements that will affect many UPSers ... some considerably and others not much really.
Don't know what will be announced on January7th but it could be:
1) Consolidation of 20 or so districts.
2) Consolidation of 3 Regions
3) Some type of buyout of affected staff managers (Level 18) and higher.
4) Many people leaving the company because they do not want to move to where job will be.
What do you think P-Man?
what do you expect will happen at UPS in 2010 that is interesting, noteworthy, or a change in direction?
On January 7th I believe there will many announcements that will affect many UPSers ... some considerably and others not much really.
Don't know what will be announced on January7th but it could be:
1) Consolidation of 20 or so districts.
2) Consolidation of 3 Regions
3) Some type of buyout of affected staff managers (Level 18) and higher.
4) Many people leaving the company because they do not want to move to where job will be.
What do you think P-Man?
On January 7th I believe there will many announcements that will affect many UPSers ... some considerably and others not much really.
Don't know what will be announced on January7th but it could be:
1) Consolidation of 20 or so districts.
2) Consolidation of 3 Regions
3) Some type of buyout of affected staff managers (Level 18) and higher.
4) Many people leaving the company because they do not want to move to where job will be.
What do you think P-Man?
We need a new CEO!! Although Mr. Davis seems to be a well respected business man, he does not seem to understand the formula that has brought UPS the success we have enjoyed for many, many years.
SERVICE
The change from service first to numbers, and production leading the parade has caused as much of our downfall as the slugish economy.
Since Scott Davis is not a "Traditional UPSers", but apparently a Techno-Guy, do you think we're going to merge with Microsoft or Intel? They both have said they're interested in Acquisitions; Mergers and Expansion.
Makes some sense to me. Probably will never happen; but.....
Yoe people and your numbers!!! You cannot measure service with a computer, sure you may be on time and less missorts and so on but the service in the end comes from the drivers. The problem now is we have no chance to make the personal connections with the customers that we used to. People would pay a bit more because they knew their driver, trusted their driver, hell I have been to weddings of my customers, even been in weddings of my customers.
Fact is now if I spend the time to say anything more than Hello, please sign for this. I am "stealing time".
I assure you, without the personal touch, people will 100% of the time go with the cheaper option.(Which ain't UPS)
It is easier to cut-back then it is to grow and what usually happens is a lag which hits the front line. (management and non-management alike)
There is a MYTH here that service is poor. Service measured objectively is at an all time high.
Find someone who has access to SEAS and take a look at the service levels. Hub missorts are approaching 1 per 2500. That's incredible.
Of course, we are spending a lot of money to make the service good. People are digging into trailers to find missorts. There are shuttle runs everywhere at great expense, but service is definitely higher.
The only MIP element that was accomplished was service.
P-Man
what do you expect will happen at UPS in 2010 that is interesting, noteworthy, or a change in direction?
Does that mean that there is going to be more volume?I expect to see more of the inanity we see today on a grander scale.
Yoe people and your numbers!!! You cannot measure service with a computer, sure you may be on time and less missorts and so on but the service in the end comes from the drivers. The problem now is we have no chance to make the personal connections with the customers that we used to. People would pay a bit more because they knew their driver, trusted their driver, hell I have been to weddings of my customers, even been in weddings of my customers.
Fact is now if I spend the time to say anything more than Hello, please sign for this. I am "stealing time".
I assure you, without the personal touch, people will 100% of the time go with the cheaper option.(Which ain't UPS)