So if the customer didn't come to the door you would have sheeted the packages as Ni1 ??? Otherwise your just playing games with your aloud time.
What would you do?
- Thread starter Indecisi0n
- Start date
So if the customer didn't come to the door you would have sheeted the packages as Ni1 ??? Otherwise your just playing games with your aloud time.
UpstateNYUPSer(Ret)
Well-Known Member
Sounds as though your mgt team needs a refresher course on driver release methods. No, you do not ignore a direct order.
Indecisi0n
Well-Known Member
No, that's managements "method." If I am scanning the package while walking then how am I scanning my walk path?
UpstateNYUPSer(Ret)
Well-Known Member
Are you one of those who can't walk and chew gum at the same time? It is very easy to sheet and scan at the same time. I and many others before me have been doing it for a very long time.
Indecisi0n
Well-Known Member
I am not risking my health and safety for a stupid package or "time". Not scanning the walk path is dangerous and can lead to injuries. No thank you.
Brownslave688
You want a toe? I can get you a toe.
Listen I could care less about over under or scratch but technically u get credit for how far you walk. You only get credit if you scan the packages in the back of the truck then stop complete at the spot you deliver them.
kingOFchester
Well-Known Member
We had a sup that when doing observations pegged drivers for using DIAD while walking. Said that we were not scanning our walk path.
kingOFchester
Well-Known Member
I am not sure you get any more time by scanning in truck vs scanning at door, unless your talking about a time study.
Brownslave688
You want a toe? I can get you a toe.
Yeah I'm pretty sure it's against the methods to use the diad while walking. We aren't all from the bubble though.
kingOFchester
Well-Known Member
plus a know it all
Brownslave688
You want a toe? I can get you a toe.
BS on what? I just DR and go in this situation just as you do. The problem you have is you don't understand every situation is unique. People that have been burned having to pay for an expensive package or maybe deliver to not the best area are going to cover their @$$. Getting this signature when possible gives them an extra layer of protection and takes what 5-10 seconds.
Indecisi0n
Well-Known Member
I am not sure this is true. I was told you are given time based on where the truck is parked and where you stop complete the deliver. The distance between the two is used. Either way, i scan when i get to the house and complete at the house. If i ever get a follow up the paper will show me scanning at front door and DR'ing at front door.
Brownslave688
You want a toe? I can get you a toe.
Yes I was talking about a time study. Personally I just don't see the point in waiting til I'm already at the stop to scan them we all have our own way of doing things though.
Brownslave688
You want a toe? I can get you a toe.
He's been even more of a know it all lately. I'm afraid all is not well in the bubble.
kingOFchester
Well-Known Member
Agree. What works best for me, and past management in my "bubble of a cluster friend'k" is to scan while in the back of the truck. I am standing, not walking. With the crazy splits it will also inform me where the customer MAY have requested all deliveries to be made. No sense in walking in the wrong direction to find out I should be heading in another direction. I then am able to clip DIAD. Use 3 points of contact exiting truck and scan my path as I briskly walk to delivery point. Customer comes to door, I grab signature while making friendly banter until signature is obtained. This is what I do when I have a sup on board or out solo. Will continue to do so until I am directed to do other wise.
barnyard
KTM rider
That is the way my 1st on-car trained me also. I had a ride along with the center manager a couple of years later and he asked, "Why did you have that guy sign??" Me, "Because he was there and it did not take any time to do and my on car told me to." Him, "Don't do that anymore."
Ok.
I have had negatives on resi packages that I got a signature and resi packages that I MCM/W. It happens. Not lately though. Since coming off comp, I have not had a follow up. Have had 1 concern though. Turns out, a lady on the route I am covering does not like small boxes dropped between the outside in inside front doors. She really, really hates it when she says, "All you UPS guys are
s" and I respond, "All of us??? Really??? Maybe it is you, not us." She slammed the door so hard, I thought it was going to break off the hinges.
At AA meetings, one of the 'things we do' is pray for the alcoholic that still suffers.
kingOFchester
Well-Known Member
That is the way my 1st on-car trained me also. I had a ride along with the center manager a couple of years later and he asked, "Why did you have that guy sign??" Me, "Because he was there and it did not take any time to do and my on car told me to." Him, "Don't do that anymore."
Ok.
I have had negatives on resi packages that I got a signature and resi packages that I MCM/W. It happens. Not lately though. Since coming off comp, I have not had a follow up. Have had 1 concern though. Turns out, a lady on the route I am covering does not like small boxes dropped between the outside in inside front doors. She really, really hates it when she says, "All you UPS guys are
She slammed the door so hard, I thought it was going to break off the hinges.
At AA meetings, one of the 'things we do' is pray for the alcoholic that still suffers.
First congrats on your recovery, or what ever term you use. kudos.
I think, or at lease hope, we can all agree that every sup or center manager have their own demands and expectations. Perfect example is the training we took a few months ago about obvious damaged goods. Shortly after the training we were told not to sheet them as missed or anything other then ni1. I had 2 boxes of wine. One was leaking, the other was fine. Called sup, was told to sheet the leaker as NI1. So I obtained signature for the 1 box and NI1 the 2nd. Made no sense to me, but here again I work as directed. Wonder what the customer would of thought if they tracked the packages.
gman042
Been around the block a few times
And yet I have seen tracers/DFUs generated on packages that did have a signature.
UpstateNYUPSer(Ret)
Well-Known Member
...or he could do it the way that he was trained and sheet it as missed...
BTW, Brownslave, I was not calling BS on your post--I was simply abbreviating your screen name in my reply. I apologize if you thought otherwise. Dave.
Indecision--it is really not that hard to walk and use the DIAD at the same time. I also take advantage of any delays (elevators) to sheet my next stop so that I can hand the DIAD to the receiver as I make the delivery. All of these little things, like not getting an unnecessary signature, add up over the course of the day.
BTW, Brownslave, I was not calling BS on your post--I was simply abbreviating your screen name in my reply. I apologize if you thought otherwise. Dave.
Indecision--it is really not that hard to walk and use the DIAD at the same time. I also take advantage of any delays (elevators) to sheet my next stop so that I can hand the DIAD to the receiver as I make the delivery. All of these little things, like not getting an unnecessary signature, add up over the course of the day.
