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What's really going on? Someone shed some light.
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<blockquote data-quote="JDoe123" data-source="post: 1014302" data-attributes="member: 42946"><p>Mr. Blazito,</p><p>What a mess. I've been trying to decipher the info. you posted.</p><p></p><p>"Package missed at UPS facility" means it was left in the building and did not get loaded on a truck. (Could be it was damaged or needed to be repacked.)</p><p></p><p>I would call the 800 number and tell them to contact the Van Nuys facility and have them call you directly regarding this package. Sorry you have to call the 800 number and can't call a facility directly. I always hear customers frustration regarding the 800 number.</p><p></p><p>On 8/24 your package was unloaded from a trailer and scanned, hence the "out for delivery" disposition. Then for whatever reason it was not loaded onto the proper truck and left in the building.</p><p></p><p>I hope you get your package on Monday. What a mess. I'd be frustrated to say the least. Just curious if you'd be willing to say what you ordered? Perhaps it's something that the shipper is not packaging properly and keeps getting damaged. Good luck.</p></blockquote><p></p>
[QUOTE="JDoe123, post: 1014302, member: 42946"] Mr. Blazito, What a mess. I've been trying to decipher the info. you posted. "Package missed at UPS facility" means it was left in the building and did not get loaded on a truck. (Could be it was damaged or needed to be repacked.) I would call the 800 number and tell them to contact the Van Nuys facility and have them call you directly regarding this package. Sorry you have to call the 800 number and can't call a facility directly. I always hear customers frustration regarding the 800 number. On 8/24 your package was unloaded from a trailer and scanned, hence the "out for delivery" disposition. Then for whatever reason it was not loaded onto the proper truck and left in the building. I hope you get your package on Monday. What a mess. I'd be frustrated to say the least. Just curious if you'd be willing to say what you ordered? Perhaps it's something that the shipper is not packaging properly and keeps getting damaged. Good luck. [/QUOTE]
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What's really going on? Someone shed some light.
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