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Brown Cafe UPS Forum
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What's so hard to get?
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<blockquote data-quote="MrBates" data-source="post: 3244821" data-attributes="member: 67129"><p>The problem is that we are one of the few businesses who gets paid upfront even before the job is done. Since the company gets paid up front its very hard to care about quality. At this point management only cares about volume. Cram as much as you can in the package car and get it delivered. Claims against non delivery and damaged packages are easy to handle because most packages are insured up to $100, and if a package ends up damaged, we have a team of lawyers that made sure the fine print has a quote regarding the responsibility of the customer to properly pack their shipment. </p><p></p><p>Management will always take volume over quality any day because that's how their bonuses are structured.</p></blockquote><p></p>
[QUOTE="MrBates, post: 3244821, member: 67129"] The problem is that we are one of the few businesses who gets paid upfront even before the job is done. Since the company gets paid up front its very hard to care about quality. At this point management only cares about volume. Cram as much as you can in the package car and get it delivered. Claims against non delivery and damaged packages are easy to handle because most packages are insured up to $100, and if a package ends up damaged, we have a team of lawyers that made sure the fine print has a quote regarding the responsibility of the customer to properly pack their shipment. Management will always take volume over quality any day because that's how their bonuses are structured. [/QUOTE]
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What's so hard to get?
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