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What's The Right Way To Complain?
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<blockquote data-quote="toonertoo" data-source="post: 254742" data-attributes="member: 1944"><p>Seriously, did you contact the center? </p><p>A 23 yr employee, I was in great distress when a pkg I sent from Ohio to TX, got misloaded, and tracking showed it wasnt going to be delivered on my Grandsons birthday. To make it worse, I was suppose to be there on his birthday, but didnt make it coz as luck would have it my husband had a heart attack, and open heart, thus we could not go, DUH. Im #$%^&, and moaning, and saying how can this happen. I called the 800 number, the center mgr called me back, i told him of my plight, and being a distraught female, I was livid. "how can this happen, blah blah blah" This guy made sure it got delivered from 100 miles outta the center. And that is what UPS people do. Someone went above and beyond. So I have a hard time understanding this. I think it is an easy fix.</p><p>Now I see it arrived and is rescheduled??????</p></blockquote><p></p>
[QUOTE="toonertoo, post: 254742, member: 1944"] Seriously, did you contact the center? A 23 yr employee, I was in great distress when a pkg I sent from Ohio to TX, got misloaded, and tracking showed it wasnt going to be delivered on my Grandsons birthday. To make it worse, I was suppose to be there on his birthday, but didnt make it coz as luck would have it my husband had a heart attack, and open heart, thus we could not go, DUH. Im #$%^&, and moaning, and saying how can this happen. I called the 800 number, the center mgr called me back, i told him of my plight, and being a distraught female, I was livid. "how can this happen, blah blah blah" This guy made sure it got delivered from 100 miles outta the center. And that is what UPS people do. Someone went above and beyond. So I have a hard time understanding this. I think it is an easy fix. Now I see it arrived and is rescheduled?????? [/QUOTE]
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What's The Right Way To Complain?
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