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When you live on top of a mountain.
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<blockquote data-quote="soberups" data-source="post: 1156801" data-attributes="member: 14668"><p>I have a similar situation on my route; 1+ mile driveway, steep, rutted, almost impossible for me to get up there. The difference is that, unlike Gman's customer, my customer is <em>reasonable. </em>He built a large wooden box with a hinged door and a flag on it that sits at the bottom of the driveway and when he gets packages I just put them in there, shut the door, and hang the flag so he knows he got something. If it is signature required, I just leave a delivery notice on the box and send the package to will call so that he can drive to the center and pick it up himself. A while back he got some NDA meds and since (A)his phone # was on the package and (B) he is a reasonable customer, I went ahead and called him so that he could drive down to the bottom of the road and meet me. <strong>I also took the time to explain to him that calling was <em>not</em> something we were normally set up to do and that a relief driver might not even have a cell phone etc. so that he did not develop a sense of entitlement or expectation that we would call him for future deliveries</strong>. He understood and was quite grateful to get his meds and ever since then when his hens are laying he occasionally leaves a dozen fresh eggs in the box for me (or FedEx, whoever gets there first) to take home when I drop off a package.</p></blockquote><p></p>
[QUOTE="soberups, post: 1156801, member: 14668"] I have a similar situation on my route; 1+ mile driveway, steep, rutted, almost impossible for me to get up there. The difference is that, unlike Gman's customer, my customer is [I]reasonable. [/I]He built a large wooden box with a hinged door and a flag on it that sits at the bottom of the driveway and when he gets packages I just put them in there, shut the door, and hang the flag so he knows he got something. If it is signature required, I just leave a delivery notice on the box and send the package to will call so that he can drive to the center and pick it up himself. A while back he got some NDA meds and since (A)his phone # was on the package and (B) he is a reasonable customer, I went ahead and called him so that he could drive down to the bottom of the road and meet me. [B]I also took the time to explain to him that calling was [I]not[/I] something we were normally set up to do and that a relief driver might not even have a cell phone etc. so that he did not develop a sense of entitlement or expectation that we would call him for future deliveries[/B]. He understood and was quite grateful to get his meds and ever since then when his hens are laying he occasionally leaves a dozen fresh eggs in the box for me (or FedEx, whoever gets there first) to take home when I drop off a package. [/QUOTE]
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