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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 903510" data-attributes="member: 12570"><p>There have been times in the past where businesses, particularly stores, give me grief about who is going to sign for the packages. If I was having a bad enough day, I'd just driver release the packages and leave, over the objections of the cashier or, in a couple instances, an office lady at a school. I always thought since DR was the easiest for drivers, taking the least amount of our time, that it was cheaper for the customer. Now I know.</p><p></p><p><span style="color: #ff0000">Easy and right are not normally one in the same. I'm surprised you didn't receive a customer concern in those two instances.</span></p><p></p><p>I have been told that if I use the address correction feature in the board it won't register, and thus the customer isn't charged. The reason given is that some drivers would "address correct" legitimate addresses to get the allowances. Another example is "unscheduled pickup". If we use that at our center now we don't get credit for the stop and/or pieces. We were told to add the pieces to another pickup stop to get credit for them. The only instance where we could use 'unscheduled pickup' is if on a trip that has no scheduled pickups (typically a split trip that mainly does residentials) and we are asked to help someone with a pickup.</p><p></p><p><span style="color: #ff0000">I use ADC at least 4-5 times a week.</span></p><p><span style="color: #ff0000"></span></p><p><span style="color: #ff0000">Don't tell the boys in the "beating letter boxes" thread about unscheduled pickups and adding the pieces to a scheduled pickup stop. They will tell you that you are not following methods nor are you working as directed.</span></p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 903510, member: 12570"] There have been times in the past where businesses, particularly stores, give me grief about who is going to sign for the packages. If I was having a bad enough day, I'd just driver release the packages and leave, over the objections of the cashier or, in a couple instances, an office lady at a school. I always thought since DR was the easiest for drivers, taking the least amount of our time, that it was cheaper for the customer. Now I know. [COLOR=#ff0000]Easy and right are not normally one in the same. I'm surprised you didn't receive a customer concern in those two instances.[/COLOR] I have been told that if I use the address correction feature in the board it won't register, and thus the customer isn't charged. The reason given is that some drivers would "address correct" legitimate addresses to get the allowances. Another example is "unscheduled pickup". If we use that at our center now we don't get credit for the stop and/or pieces. We were told to add the pieces to another pickup stop to get credit for them. The only instance where we could use 'unscheduled pickup' is if on a trip that has no scheduled pickups (typically a split trip that mainly does residentials) and we are asked to help someone with a pickup. [COLOR=#ff0000]I use ADC at least 4-5 times a week. Don't tell the boys in the "beating letter boxes" thread about unscheduled pickups and adding the pieces to a scheduled pickup stop. They will tell you that you are not following methods nor are you working as directed.[/COLOR] [/QUOTE]
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