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Who's Stupid Idea Was "Stops Per Car"?
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<blockquote data-quote="bigbrownhen" data-source="post: 773823" data-attributes="member: 20495"><p>I have stated before, mutual respect on both sides of the fence is needed here. Respect that management's job is to run the buisness and make a profit. Therefore, they should respect that the hourly's job is to be the front man with the customers, basicly customer service. Customer service is to maintain the customer base that we have while trying to add more. Customers are not happy getting business deliveries at 3pm or later, or resididential customers getting doorbells rung at 8pm. They may not say anything, but the thought is there, and when they are given a choice, they will choose another carrier eventually. In a nut shell, GET THE BIG PICTURE, without customers, the over 9.5 or stops per car aren't gonna matter to anyone.</p></blockquote><p></p>
[QUOTE="bigbrownhen, post: 773823, member: 20495"] I have stated before, mutual respect on both sides of the fence is needed here. Respect that management's job is to run the buisness and make a profit. Therefore, they should respect that the hourly's job is to be the front man with the customers, basicly customer service. Customer service is to maintain the customer base that we have while trying to add more. Customers are not happy getting business deliveries at 3pm or later, or resididential customers getting doorbells rung at 8pm. They may not say anything, but the thought is there, and when they are given a choice, they will choose another carrier eventually. In a nut shell, GET THE BIG PICTURE, without customers, the over 9.5 or stops per car aren't gonna matter to anyone. [/QUOTE]
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Who's Stupid Idea Was "Stops Per Car"?
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