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Who's Stupid Idea Was "Stops Per Car"?
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<blockquote data-quote="JustTired" data-source="post: 773899" data-attributes="member: 10234"><p>30 yrs ago, SPC was one of the few things you could use as a measurement for dispatching. Today, there are a myriad of metrics to choose from. Unfortunately most are flawed. These programs weren't designed to be flawed. It took some work (or more precisely, lack of work or knowledge) to get them there.</p><p></p><p>If you use flawed metrics, you're going to get flawed results. They have taken a rather simple idea of picking up and delivering pkgs and turned it into an exercise in frustration for both the driver and the customer. </p><p></p><p>I'm not saying that everyone should be left to their own devices without any metrics. I'm saying that sometimes the simple solution is the best solution. Why make things harder than they need to be? Unless, of course, that is the goal!!</p></blockquote><p></p>
[QUOTE="JustTired, post: 773899, member: 10234"] 30 yrs ago, SPC was one of the few things you could use as a measurement for dispatching. Today, there are a myriad of metrics to choose from. Unfortunately most are flawed. These programs weren't designed to be flawed. It took some work (or more precisely, lack of work or knowledge) to get them there. If you use flawed metrics, you're going to get flawed results. They have taken a rather simple idea of picking up and delivering pkgs and turned it into an exercise in frustration for both the driver and the customer. I'm not saying that everyone should be left to their own devices without any metrics. I'm saying that sometimes the simple solution is the best solution. Why make things harder than they need to be? Unless, of course, that is the goal!! [/QUOTE]
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Who's Stupid Idea Was "Stops Per Car"?
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