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Who's Stupid Idea Was "Stops Per Car"?
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<blockquote data-quote="pretzel_man" data-source="post: 775655" data-attributes="member: 927"><p>There are about 1,300 centers in the United States. This week I was in 3 of them. In the last month I visited about 10.</p><p> </p><p>Maybe the process you outline is how your center works. Maybe its your perception of how it works. I don't know.</p><p> </p><p>I do know that it didn't work that way in any of the centers I visited. I speak with both management and drivers when I visit so I do not think my viewpoint is one sided.</p><p> </p><p>Are there problems? Absolutely... But not due to a metric created by some idiot.</p><p> </p><p>The dispatch was not the result of an "<em>unaccountable idiot sitting in a cubicle someplace."</em></p><p> </p><p>In all cases it was the Division Manager calling the shots. I have yet to find a division manager who said he / she was putting out the wrong number of cars because someone else said he / she had to. </p><p> </p><p>Its one thing to describe how your center works. Its another to say that this is how all of UPS works. There are 1,299 other centers.</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 775655, member: 927"] There are about 1,300 centers in the United States. This week I was in 3 of them. In the last month I visited about 10. Maybe the process you outline is how your center works. Maybe its your perception of how it works. I don't know. I do know that it didn't work that way in any of the centers I visited. I speak with both management and drivers when I visit so I do not think my viewpoint is one sided. Are there problems? Absolutely... But not due to a metric created by some idiot. The dispatch was not the result of an "[I]unaccountable idiot sitting in a cubicle someplace."[/I] In all cases it was the Division Manager calling the shots. I have yet to find a division manager who said he / she was putting out the wrong number of cars because someone else said he / she had to. Its one thing to describe how your center works. Its another to say that this is how all of UPS works. There are 1,299 other centers. P-Man [/QUOTE]
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Who's Stupid Idea Was "Stops Per Car"?
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