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Who's Stupid Idea Was "Stops Per Car"?
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<blockquote data-quote="Nimnim" data-source="post: 777126" data-attributes="member: 28856"><p>Thanks for the response/slight clarification pretzel_man. I'm not a driver myself, nor do I intend to be one so I just kinda followed this thread, but numbers games like this peak my interest at times.</p><p></p><p>Knowing the plan though, I'd think i'd make more sense to run a little less "efficient" in things like SPC to ensure customers are getting a better quality service. Just because you can get a driver to deliver x number of packages in y time doesn't mean it's better than delivering x-5 packages in y+2 time if the customer that ultimately makes this business work has a greater satisfaction over a superior level of quality.</p><p></p><p>Or maybe I just live in a fantasy land where a happier customer is more likely to continue using our service and recommending it to others... <img src="/community/styles/default/xenforo/smilies/FeltTip/annoyed.png" class="smilie" loading="lazy" alt=":annoyed:" title="Annoyed :annoyed:" data-shortname=":annoyed:" /></p></blockquote><p></p>
[QUOTE="Nimnim, post: 777126, member: 28856"] Thanks for the response/slight clarification pretzel_man. I'm not a driver myself, nor do I intend to be one so I just kinda followed this thread, but numbers games like this peak my interest at times. Knowing the plan though, I'd think i'd make more sense to run a little less "efficient" in things like SPC to ensure customers are getting a better quality service. Just because you can get a driver to deliver x number of packages in y time doesn't mean it's better than delivering x-5 packages in y+2 time if the customer that ultimately makes this business work has a greater satisfaction over a superior level of quality. Or maybe I just live in a fantasy land where a happier customer is more likely to continue using our service and recommending it to others... :annoyed: [/QUOTE]
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Who's Stupid Idea Was "Stops Per Car"?
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