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Why can't we get an accurate volume projection for our sort?
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<blockquote data-quote="Floridacargocat" data-source="post: 1132526" data-attributes="member: 6168"><p>"Why are we off by +/- 10 - 20% on the number of incoming units".</p><p>That was one of my early observations and question a few years ago, when I was hired, and unfortunately it has not changed. As it was explained to me, the concept is based on historical data and forward projections. It is not based on actual information, accumulated for product in transit. For Next Day Air, I do understand that. But for shipments, which are in transit for 3 - 5 days, management and Information System (for one reason or the other) is stuck with this concept. UPS is so great in accumulating numbers on each and everything that is measurable, but aspects such as number of unit of works, weight, volume per piece, I do not see any inkling that they would go into a short-term planning system. All these data are made available when it comes to the Air side (when you see all the scanners at the Worldport in Louisville). </p><p>Misdeclarations by customers on weight and size of box are not uncommon; they will be picked up by the Revenue Recovery guys and girls, when they make their rounds or are notfied by personnel on the ground.</p><p>Effects of a variance (especially when it is + 5% or higher) can be predicted very easily. Just add one team in Unload, push it through the system (come hell or high water), and make the numbers. That is what counts. Quality and safety are secondary, but are made primary when something happens (damages, incidents, accidents, leakers etc). </p><p>As profitable as UPS is, in the end these "minor" things like variance in numbers of UPW coming into a distribution facility, thet state it arrives and leaves, and the effort to make it appear halfway acceptable look like just as being the cost of doing business.</p><p>Quality??? What is quality? It is the sum of all the characteristics that a customers sees in a product/service that he/she/it wants to pay for (and not only once).</p></blockquote><p></p>
[QUOTE="Floridacargocat, post: 1132526, member: 6168"] "Why are we off by +/- 10 - 20% on the number of incoming units". That was one of my early observations and question a few years ago, when I was hired, and unfortunately it has not changed. As it was explained to me, the concept is based on historical data and forward projections. It is not based on actual information, accumulated for product in transit. For Next Day Air, I do understand that. But for shipments, which are in transit for 3 - 5 days, management and Information System (for one reason or the other) is stuck with this concept. UPS is so great in accumulating numbers on each and everything that is measurable, but aspects such as number of unit of works, weight, volume per piece, I do not see any inkling that they would go into a short-term planning system. All these data are made available when it comes to the Air side (when you see all the scanners at the Worldport in Louisville). Misdeclarations by customers on weight and size of box are not uncommon; they will be picked up by the Revenue Recovery guys and girls, when they make their rounds or are notfied by personnel on the ground. Effects of a variance (especially when it is + 5% or higher) can be predicted very easily. Just add one team in Unload, push it through the system (come hell or high water), and make the numbers. That is what counts. Quality and safety are secondary, but are made primary when something happens (damages, incidents, accidents, leakers etc). As profitable as UPS is, in the end these "minor" things like variance in numbers of UPW coming into a distribution facility, thet state it arrives and leaves, and the effort to make it appear halfway acceptable look like just as being the cost of doing business. Quality??? What is quality? It is the sum of all the characteristics that a customers sees in a product/service that he/she/it wants to pay for (and not only once). [/QUOTE]
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