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Why didn't you dr the basic package?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 720729" data-attributes="member: 12570"><p>Never said I was. I guess you and I (and most of the others on this thread) have a different definition of customer service.</p><p> </p><p>Now, if the center manager were to direct us to release all Basic and shipper release packages regardless of location or situation, I would work as directed. If the customer asks me why I would simply leave his package by the front door when he was closed for the day I would hand him the center phone number and tell him to ask for Roger. Until that happens I will continue to use the same delivery methods as I do for every other package, to include indirecting commercial Basic packages, if needed.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 720729, member: 12570"] Never said I was. I guess you and I (and most of the others on this thread) have a different definition of customer service. Now, if the center manager were to direct us to release all Basic and shipper release packages regardless of location or situation, I would work as directed. If the customer asks me why I would simply leave his package by the front door when he was closed for the day I would hand him the center phone number and tell him to ask for Roger. Until that happens I will continue to use the same delivery methods as I do for every other package, to include indirecting commercial Basic packages, if needed. [/QUOTE]
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Why didn't you dr the basic package?
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