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Why do we fail to follow proper driver release methods?
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<blockquote data-quote="gman042" data-source="post: 905988" data-attributes="member: 36560"><p>If it comes to me standing on a doorstep with the customer and I have a damaged(or presumed damaged) package in my hand, I invite the customer to open the package and inspect the contents while I am watching. THEY say that if the customer opens the package the customer accepts receipt of the package and it is then their problem. I say..... if the contents are damaged and I was there to witness the customer opening the package and the damage(or not) then I will take the package back for a damage inspection. The clerk has to open the package anyway.....right? I will explain the process to the customer and try to smooth it out as best I can.</p></blockquote><p></p>
[QUOTE="gman042, post: 905988, member: 36560"] If it comes to me standing on a doorstep with the customer and I have a damaged(or presumed damaged) package in my hand, I invite the customer to open the package and inspect the contents while I am watching. THEY say that if the customer opens the package the customer accepts receipt of the package and it is then their problem. I say..... if the contents are damaged and I was there to witness the customer opening the package and the damage(or not) then I will take the package back for a damage inspection. The clerk has to open the package anyway.....right? I will explain the process to the customer and try to smooth it out as best I can. [/QUOTE]
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Why do we fail to follow proper driver release methods?
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