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Why do we fail to follow proper driver release methods?
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<blockquote data-quote="dilligaf" data-source="post: 905995" data-attributes="member: 11476"><p><span style="font-size: 12px"><span style="font-family: 'comic sans ms'"><span style="color: #800080">That is a dicey proposition, doing that. I understand that you are trying to help the customer but you are putting your job at risk. UPS is not unique in it's requirement that the customer can't open a package unless it is accepted by the customer. All freight companies are the same. By taking back a package that is open, you are risking being accused if something comes up missing between point A and point B. The odds of that happening are slim but it only takes 1 time. </span></span></span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px"><span style="font-family: 'comic sans ms'"><span style="color: #800080">If my customer wants to inspect to see if there are damages I explain to them that once they open the package it is theirs but I will also note in the diad that the package was damaged. When they call in to file a claim it is already noted that there was something damaged. </span></span></span></p><p><span style="font-size: 12px"></span></p></blockquote><p></p>
[QUOTE="dilligaf, post: 905995, member: 11476"] [SIZE=3][FONT='comic sans ms'][COLOR=#800080]That is a dicey proposition, doing that. I understand that you are trying to help the customer but you are putting your job at risk. UPS is not unique in it's requirement that the customer can't open a package unless it is accepted by the customer. All freight companies are the same. By taking back a package that is open, you are risking being accused if something comes up missing between point A and point B. The odds of that happening are slim but it only takes 1 time. [/COLOR][/FONT] [FONT='comic sans ms'][COLOR=#800080]If my customer wants to inspect to see if there are damages I explain to them that once they open the package it is theirs but I will also note in the diad that the package was damaged. When they call in to file a claim it is already noted that there was something damaged. [/COLOR][/FONT] [/SIZE] [/QUOTE]
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Why do we fail to follow proper driver release methods?
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