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Why in the world did we have a ERI Survey this year
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<blockquote data-quote="ok2bclever" data-source="post: 56329"><p>Well, I was asked to take the ERI Friday and they have added a new twist at least locally. </p><p> </p><p>I was told the first twenty-five questions reflected directly and only on my immediate supervisor and NOT on the management team as a whole and especially not on the Center Manager. </p><p> </p><p>As for the most part a driver supervisor is only "the messenger of bad news" from their center manager, rather than any sort of instigator of the same this is an interesting skew in the continuing attempt to fine tune the results to a more positive looking result. </p><p> </p><p>How many employees have a good cop, bad cop relationship with their direct supe and the center manager respectively I wonder? </p><p> </p><p>Regardless, I have always thought the whole survey is positioned to make things look far better than they are and is tweaked to improve this factor every year. </p><p> </p><p>I was told this year to try to stay away from the "I don't know" answer as those are thrown out. </p><p> </p><p>You might consider it a half empty glass perspective, but if you answer you don't know to any of these finely worded questions then UPS has failed them in my opinion with that individual, but UPS apparently doesn't want to see it that way and hence throws them out if that is actually true. </p><p> </p><p>There is the very limited Comment box which I have always used to address the actual problems that are impossible to truly indicate in the response choices of the carefully worded ERI questions. </p><p> </p><p>Of course, I have never seen anything regarding the Comment section in follow ups to the ERI survey.</p></blockquote><p></p>
[QUOTE="ok2bclever, post: 56329"] Well, I was asked to take the ERI Friday and they have added a new twist at least locally. I was told the first twenty-five questions reflected directly and only on my immediate supervisor and NOT on the management team as a whole and especially not on the Center Manager. As for the most part a driver supervisor is only "the messenger of bad news" from their center manager, rather than any sort of instigator of the same this is an interesting skew in the continuing attempt to fine tune the results to a more positive looking result. How many employees have a good cop, bad cop relationship with their direct supe and the center manager respectively I wonder? Regardless, I have always thought the whole survey is positioned to make things look far better than they are and is tweaked to improve this factor every year. I was told this year to try to stay away from the "I don't know" answer as those are thrown out. You might consider it a half empty glass perspective, but if you answer you don't know to any of these finely worded questions then UPS has failed them in my opinion with that individual, but UPS apparently doesn't want to see it that way and hence throws them out if that is actually true. There is the very limited Comment box which I have always used to address the actual problems that are impossible to truly indicate in the response choices of the carefully worded ERI questions. Of course, I have never seen anything regarding the Comment section in follow ups to the ERI survey. [/QUOTE]
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Why in the world did we have a ERI Survey this year
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