You can't make this stuff up

whenIgetthere · Jul 29, 2016

Purplepackage said:
Seniors love young fresh managers that can turn into drones that do whatever they say. We had an ops manager at our station for 20 years, a senior came that he's worked with before and magically he took a ramp manager position

We had a decent SM years ago, left to take over a nearby station. This one a--hole OM at his new station was such a turd, he told him to find a new station. And where does he wind up, at our station. We had people quit because of him, and he isn't even their manager. Real ray of sunshine, this azzclown is. After a couple of years of him, I transferred out, but friends tell me he has morale in the toilet. Real leader, Fred's kind of guy.

dex 84 · Aug 18, 2016

Our good SM left the company to start his own business. Our best ops manager was recently head hunted by another company that has in the last year hired 3 other ops managers from around the district that I've heard of. We're left with garbage.

dex 84 · Aug 18, 2016

Funny you gave me beer, that has been my exact reaction...

MrFedEx · Aug 19, 2016

dex 84 said:
Our good SM left the company to start his own business. Our best ops manager was recently head hunted by another company that has in the last year hired 3 other ops managers from around the district that I've heard of. We're left with garbage.

Bingo. The good ones leave because they can, and we're left with the jerk A-holes that fit the current profile of what FedEx wants in a "leader". We recently had an absolutely incompetent OM promoted to SM. Either he has really soft lips and excellent kneepad skills, or he's all they could get.

One station I hit frequently had a Nazi-like OM that was finally told to leave or be fired. He ended up in a much better job at a manufacturing company. Having FedEx managerial experience is very helpful on a resume, because a lot of people think the company is well-run, when we all know the opposite to be true.

bacha29 · Aug 19, 2016

MrFedEx said:
Bingo. The good ones leave because they can, and we're left with the jerk A-holes that fit the current profile of what FedEx wants in a "leader". We recently had an absolutely incompetent OM promoted to SM. Either he has really soft lips and excellent kneepad skills, or he's all they could get.

One station I hit frequently had a Nazi-like OM that was finally told to leave or be fired. He ended up in a much better job at a manufacturing company. Having FedEx managerial experience is very helpful on a resume, because a lot of people think the company is well-run, when we all know the opposite to be true.

There have been instances when the Special High Intensity Training course id effect some people in a negative manner.

STFXG · Aug 19, 2016

MrFedEx said:
Bingo. The good ones leave because they can

Talking about drivers? Sounds like it.

Purplepackage · Aug 19, 2016

whenIgetthere said:
We had a decent SM years ago, left to take over a nearby station. This one a--hole OM at his new station was such a turd, he told him to find a new station. And where does he wind up, at our station. We had people quit because of him, and he isn't even their manager. Real ray of sunshine, this azzclown is. After a couple of years of him, I transferred out, but friends tell me he has morale in the toilet. Real leader, Fred's kind of guy.

Our new SM is strange I can't get a good read on him, he was actually a courier in the late 80s right when I started. Became a manager yadayada que a good scandal, left company, came back and surprise he clawed his way up to SM and is back home

Operational needs · Oct 1, 2016

A friend of mine worked today and called me afterwards. She had a FO letter for an airport. The place at the airport where it was going, a SIDA badge is required to deliver there. There are are only about three people at the station with SIDA badges, none working today. She was instructed to code it up as a DEX 8 (closed/not in) customer controlled access. Seriously?!?! Is this the point that our customer service has been reduced to?

MAKAVELI · Oct 1, 2016

Operational needs said:
A friend of mine worked today and called me afterwards. She had a FO letter for an airport. The place at the airport where it was going, a SIDA badge is required to deliver there. There are are only about three people at the station with SIDA badges, none working today. She was instructed to code it up as a DEX 8 (closed/not in) customer controlled access. Seriously?!?! Is this the point that our customer service has been reduced to?

"Friend"? You don't have to lie to kick it. Smh

Operational needs · Oct 1, 2016

MAKAVELI said:
"Friend"? You don't have to lie to kick it. Smh

Kick it?

UpstateNYUPSer(Ret) · Oct 1, 2016

Operational needs said:
A friend of mine worked today and called me afterwards. She had a FO letter for an airport. The place at the airport where it was going, a SIDA badge is required to deliver there. There are are only about three people at the station with SIDA badges, none working today. She was instructed to code it up as a DEX 8 (closed/not in) customer controlled access. Seriously?!?! Is this the point that our customer service has been reduced to?

Was any effort made to call the number on the label, explain the situation and ask that they meet outside of the controlled area?

Operational needs · Oct 1, 2016

UpstateNYUPSer said:
Was any effort made to call the number on the label, explain the situation and ask that they meet outside of the controlled area?

I don't know. Didn't ask.

MAKAVELI · Oct 1, 2016

Operational needs said:
Kick it?

Google it.

Operational needs · Oct 1, 2016

MAKAVELI said:
Google it.

Don't care that much.

UpstateNYUPSer(Ret) · Oct 1, 2016

Operational needs said:
I don't know. Didn't ask.

Our Saturday air drivers are not the most motivated and rarely do more than the minimum.

It will be fine · Oct 1, 2016

UpstateNYUPSer said:
Our Saturday air drivers are not the most motivated and rarely do more than the minimum.

That's sounds like a fair description of the majority of drivers over here on the purple side.

outtatime · Oct 1, 2016

Operational needs said:
A friend of mine worked today and called me afterwards. She had a FO letter for an airport. The place at the airport where it was going, a SIDA badge is required to deliver there. There are are only about three people at the station with SIDA badges, none working today. She was instructed to code it up as a DEX 8 (closed/not in) customer controlled access. Seriously?!?! Is this the point that our customer service has been reduced to?

Is that not the definition of customer controlled access? How would you have handled if you didn't have a SIDA badge?

UpstateNYUPSer(Ret) · Oct 1, 2016

outtatime said:
Is that not the definition of customer controlled access? How would you have handled if you didn't have a SIDA badge?

I would have attempted delivery as addressed and then indirected it to the airport office.

But that's just me.

outtatime · Oct 1, 2016

UpstateNYUPSer said:
Was any effort made to call the number on the label, explain the situation and ask that they meet outside of the controlled area?

Couriers are not given company phones and are not expected to use personal phones to call customers. I wouldn't have done it either.

UpstateNYUPSer(Ret) · Oct 1, 2016

outtatime said:
Couriers are not given company phones and are not expected to use personal phones to call customers. I wouldn't have done it either.

Which is why Express will always be second best.

You can't make this stuff up

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