You delivered a stop too early

Discussion in 'UPS Discussions' started by 2 hrs over allowed, Jul 8, 2015.

  1. 2 hrs over allowed

    2 hrs over allowed Upstate follower

    Anybody else been spoken to about delivering a sader account early? It's about time this nonsense comes to an end.
     
  2. Indecisi0n

    Indecisi0n Well-Known Member

    Next time sit at the stop and wait.
     
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  3. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I agree----customer is happy, driver is happy, UPS is upset.
     
  4. BrownTexas

    BrownTexas Well-Known Member

    I can see this because their are accounts like "Justice", a girls clothing store, in my area that aren't staffed for a delivery before their sader account time. So delivering early means having their 1 employee leave the front of the store to open the back door. The employee might not care, but the company does.
     
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  5. oldngray

    oldngray nowhere special

    Sometimes the time is set on a national level and the customers actually getting the deliveries have nothing to do with it. They would be happy to get their deliveries earlier but not up to them. UPS believes it is more important to chase a magic number than take care of customers.
     
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  6. beentheredonethat

    beentheredonethat Well-Known Member

    Often at a national level a delivery time is negotiated. The problem is almost everyone wants first thing in the morning with their ground deliveries and last thing in the afternoon\evening with their pickups. Often the customer and UPS negotiate a time for all of their stores for delivery that works out best for both the customer and UPS. Granted any one store may like a delivery later or earlier, but at a national level, the folks who make the decision of which delivery company to use has made a decision and wants UPS to abide by it.
     
  7. mpeedy

    mpeedy Member

    I once was given a pinkslip for delivering footlocker early, before 10 am. When it was discovered that the time window in the board was 12 am to 12:30 pm the slip was ripped up.
     
  8. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    You were fired for delivering footlocker early? BS.
     
  9. 2 hrs over allowed

    2 hrs over allowed Upstate follower

    The delivery window in the Diad says 1130-1300. I remember about 2 1/2 yrs ago I delivered them after twelve and was told that i was late. Then showed sup the note in the Diad saying 1130-1300. He then says you need to be there by 12. Why the f*** does the Diad have the wrong time? I'm sick of getting nit picked over petty bull:censored2:. Rant over
     
  10. clean hairy

    clean hairy Well-Known Member

    What is this now, the 3 Bears?
    You deliver too early, you deliver too late, the time you deliver should be just right? SHEESH!
     
  11. hyena

    hyena I shut down BC

    It makes no sense to me but the company's paying us to deliver there stuff between certain times. I used to deliver air to a stop before 10:30 but was told by management I couldn't give them there ground at the same time. I had to come back a couple hours later. I didn't get it the customer didn't get it but corporate from both sides wanted it that way.
     
  12. Boulevard859710

    Boulevard859710 Active Member

    So the business is open and you get into trouble for delivering it too early? OMG WTF
     
  13. hyena

    hyena I shut down BC

    Got to deliver in the time window
     
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  14. Boulevard859710

    Boulevard859710 Active Member

  15. AirOnTrace

    AirOnTrace Allergic to cardboard.

    So, according to this sup, the delivery window for this stop is 30 minutes?
     
  16. Billy Ray

    Billy Ray God, help us all.....

    Information concerning the package is always more important than the package itself.
     
  17. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    If I am there with their air and have time to do so I will also deliver their ground and let the chips fall where they may.
     
  18. Arcfyre

    Arcfyre New Member

    Use prerecord, deliver when you want, and stop complete in the time window. Everyone is happy.
     
  19. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Absolutely do not do this!!!!!!!
     
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  20. Billy Ray

    Billy Ray God, help us all.....


    .....wait for it