MAKAVELI
Well-Known Member
Exactly, just cover yourself by sending dispatch and even your manager a message that you will have lates. Put the responsibility on them.
You have got to be kidding me...
- Thread starter dezguy
- Start date
dezguy
Well-Known Member
I once had a delivery to a customer but the customer was closed because of a power outage. I code it and continue on my way. 2 hours later I get a message from my manager telling me I have to go back and make the delivery because they are an important customer. I inform him of the situation and asked if they called in requesting another attempt. He says it doesn't matter and I have to go back. This is a rural route that has 300 km of driving a day so I tell him I'm going to have to burn 10 stops to get back. He ok's it and I head back. I get there and they're still closed. By this point I don't have time to go back out as I'm supposed to be back at sta in ten minutes. So basically I burned 10 stops to get back to a stop that wasn't even open. Just another day at FedEx Express.
Cactus
Just telling it like it is
Next time don't leave a door tag. Keep it with you and rescan it along with the package later at your convenice. The managers only care about another electronic scan so they look good. They couldn't care less about a satisfied customer.
dezguy
Well-Known Member
It wouldn't have mattered. HQ was tracking the shipments to this customer and would have called my manager (probably did) anyways.
No skin off my teeth. I used to feel horrible for people not getting their packages when they were supposed to but year after year, I started to realize that 99% of the time, it wasn't my fault that people weren't getting their stuff. Management wants me to burn packages, I'm at their service. It's not my call so I don't stress about it.
CJinx
Well-Known Member
That's a huge integrity issue
59 Dano
I just want to make friends!
For most of us it is. Then there's Cactus...
hypo hanna
Well-Known Member
Correct, door tag would not have mattered. It's an automatic algorithm that searches for DEX08 business stops. Dispatchers are tasked with checking reports regularly and notifying drivers to reattempt. Then It searches again to see if it indeed was reattempted. Something similar happens with bad address DEX03's.
Cactus
Just telling it like it is
Right. Scandal of the year.
This company for years has gone out their way to make a simple job complicated beyond belief.
Just fighting back like we all should.
Cactus
Just telling it like it is
And so you think that management shows an ounce of integrity these days?
What a laugh.
Cactus
Just telling it like it is
If you play by the rules, you're gonna get burned. Go ahead and find out the hard way.
Sent using BrownCafe App
!Retired!
Well-Known Member
Falsification is a good way to guarantee a job with the state...AKA unemployment.
MrFedEx
Engorged Member
Yes, our founder was (and is) a pillar of integrity. He's actually a towering pillar of something else.
P
prodriver
Guest
Blanket statement not all of us turn a blind eye to such things.
Cactus
Just telling it like it is
I'll go along with that.
But there have been some instances where it's been done and they've gotten away with it.
!Retired!
Well-Known Member
So?
FedEx Ground, contractors or drivers ?
And I know more than 1 courier that has been fired for falsification.
Cactus
Just telling it like it is
Heck of a lot more than that get away with it or get a mild hand slap.
