UPS ramps up options for health-care customers - Atlanta Business Chronicle
Called
UPS Proactive Response, the service will include active, around-the-clock attention to help ensure product integrity,
UPS said. The contract service is available in 72 countries and also includes dry ice replenishment or refrigeration at certain air gateways and intervention in the event of unexpected delays. The Proactive Response service can automatically compare data on where a package is against where it should be and direct pre-arranged actions to avoid problems or speed recovery.