2008 InfoWorld CTO 25: Dave Barnes, United Parcel Service - Info World
The emblematic brown trucks of United Parcel Service seem to be everywhere, their stodgy appearance belying an array of high tech inside that helps
UPS deliver parcels more efficiently, save gas, reduce emissions, increase safety, and minimize downtime and expenses due to repairs. Like other logistics firms,
UPS continually seeks ways to optimize efficiency and expenses; it's part and parcel of the job, and it's an approach that
UPS calls "constructive dissatisfaction."