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Old 09-22-2009, 02:24 PM   #101
NHDRVR
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Default Re: More stupid things customers say

This example was probably mentioned but here goes...

I was sitting in the crossroads mall in Londonderry, NH when a customer asked if I had anything for her. I asked for her address, she gave me the street name, I never heard of it and she responded to the quizzical look on my face with, "I live in Lawrence, MA"....seriously?? That rumor of only having one UPS driver in the entire company is true I guess.

We hand carry every parcel on a velvet pillow across the country....

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Old 09-24-2009, 08:23 AM   #102
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Default Re: More stupid things customers say

Oooh, my favorite used to be, when I was first hired, I worked the customer counter and people would come in every now and again and says the following: 'Do you guys ship out boxes here?' I would just bite my tounge and smile and take their business.
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Old 10-01-2009, 03:55 PM   #103
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Default Re: More stupid things customers say

Delivering a Saturday Air package, no one was home (no cars in the drive or in front of the house) so I left a notice. When I got back to the building my sup told me the lady called and said she was there, I must not have knocked hard enough. I was told to reattempt it, she would be waiting. I drive the 45 minutes to get back out there, still no cars at the house. I ring the door bell and knock REAL hard....three times. Still no answer. I call my sup, he says call the lady. I call her and she says she'll 'be right down', that she didn't hear me. Now, please, someone tell me how in the heck she could have heard ANYTHING because she came around corner IN HER CAR and parked in the driveway!!!!
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Old 10-01-2009, 04:38 PM   #104
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Default Re: More stupid things customers say

Thats stupid..
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Old 10-13-2009, 08:19 PM   #105
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Default Re: More stupid things customers say

I think it is hilarious when customers shake the stylus and tell me that they think it is out of ink.
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Old 10-13-2009, 08:27 PM   #106
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Default Re: More stupid things customers say

customers ask "can you take this package please" only to find out that it is a cut out UPS label with only the bar code and a hand written ship to address. Clearly you can tell they reused a shipping label. they apologize and act like they didnt know they couldnt do that. Thats like going into a fast food restaurant and getting a soda... than coming back the next day with the same cup to refill your drink for free. Ignorance is acceptable but being crooked is not.
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Old Today, 01:09 AM   #107
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Default Re: More stupid things customers say

Yesterday. Picking up a letter. The girl at the front office seems half stupid/half depressed, I don't know, but she's overstressed about that Express Letter that HAS to be shipped today ! She keeps checking out everything will be ok about the waybill and finally asks me, in a deep solemn voice :
"Are you sure it won't be mixed with other letters ???"

First time I ever get this one...like, yes, Miss, we're renting a whole plane for your special letter...
Oh, people...
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Old Today, 12:46 PM   #108
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Default Re: More stupid things customers say

Quote:
Originally Posted by Failure Boy View Post
Yesterday. Picking up a letter. The girl at the front office seems half stupid/half depressed, I don't know, but she's overstressed about that Express Letter that HAS to be shipped today ! She keeps checking out everything will be ok about the waybill and finally asks me, in a deep solemn voice :
"Are you sure it won't be mixed with other letters ???"

First time I ever get this one...like, yes, Miss, we're renting a whole plane for your special letter...
Oh, people...

Now that's funny...
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