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Ever use this button when delivering?

This is a discussion on Ever use this button when delivering? within the UPS Discussions forums, part of the Brown Cafe UPS Forum category; Just wondering how many people have used the "deceased" option when putting in a non delivery reason... any good stories???...

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Old 08-19-2007, 06:41 PM   #1
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Default Ever use this button when delivering?

Just wondering how many people have used the "deceased" option when putting in a non delivery reason...

any good stories???
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Old 08-19-2007, 06:45 PM   #2
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Default Re: Ever use this button when delivering?

Quote:
Originally Posted by Lobofan5 View Post
Just wondering how many people have used the "deceased" option when putting in a non delivery reason...

any good stories???

I've used it about 3 times over 12 years. The last one was from qwest (a cell phone I think) her son answered the door and said his mother died. The time before it was a mans medication. His wife answered and just said he didn't need it any more he passed away last night. It sounded like he was termanally ill for a while.
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Old 08-19-2007, 06:55 PM   #3
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Default Re: Ever use this button when delivering?

Quote:
Originally Posted by Lobofan5 View Post
Just wondering how many people have used the "deceased" option when putting in a non delivery reason...

any good stories???
Unfortunately yes.

I had one house that I had not delivered to in 8 years on my route. One day I started getting QVC packages. At first its was just a trickle than ended at about 4-5 a day and lasted about 3 months. She ended up being the nicest lady that I have ever delivered to.
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Old 08-19-2007, 07:10 PM   #4
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Default Re: Ever use this button when delivering?

I used it once as well, went up to the house....
started to DR, then a neighbor came up and said they had died..

In an unfortunate twist... it was a box of flowers.
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Old 08-19-2007, 07:26 PM   #5
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Default Re: Ever use this button when delivering?

had one a month ago ...lady came out to my truck and told me to rts it as the patient had died.next day I had a melaleuca pkg for the same add...left a del notice
and the next day the lady left me a note to leave it so I did.and she pulled up beside me later asked me why I didnt leave the pkg,I said
its medicine and I was not sure if I should...she looked at me and
laid a patch and shook her head like I`m a moron.jeez
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Old 08-19-2007, 07:46 PM   #6
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Default Re: Ever use this button when delivering?

Used it a couple of weeks ago. One of my monthly adult diaper deliveries. She lived with her daughter and she told me just to send them back. Most of the time when someone has ever refused the stuff they just keep right on sending it the next month. Hoping using the deceased button instead of refused will counteract that.
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Old 08-19-2007, 08:03 PM   #7
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Default Re: Ever use this button when delivering?

I had delivered to Ruby Smith at a senior complex for years. She passed away just before I went on vacation. Ruby Jones leased the apt & ups'd most of her belongings up from TX while I was still on vacation. The overbearing neighbor lady saw my sub struggling with the 10 o/70 pkgs and asked, "Who are they for?". The sub stated "Ruby". "Oh, Ruby died, send 'em back". They all went back to a mailboxes etc in TX. I came back from vakay & saw all the boxes for Ruby Jones, on each one was written, "UPS dude, Ruby's not dead...OK"
I'll never forget this.
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Old 08-19-2007, 08:10 PM   #8
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Default Re: Ever use this button when delivering?

I did not know there was a deceased button. I will check my DIAD tomorrow.

In the same vein, a driver had a delivery to a cemetery. He stopped at the main office and told them he had a delivery for Mrs. "XYZ". They told him her plot number. He was shocked, he thought it was flowers for someone in the office. He drove to her grave and opened the box and laid the flowers on her grave.
PAX
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Old 08-20-2007, 02:02 AM   #9
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Default Re: Ever use this button when delivering?

Big news here about 5 years ago, man and woman who lived on my route with their three children involved in a roll over accident on the turnpike. Husband, wife and one of the kids all killed (no seatbelts) the next week her ab lounger shows up from QVC. Used the deceased button, hope the remaining kids did,t get billed.
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Old 08-20-2007, 05:40 AM   #10
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Default Re: Ever use this button when delivering?

Yep I did, years ago when I was a utility driver. Pakage was for a prior tenant who had passed away. I felt bad; but it got worse. I never look at names on packages. When a customer asks who it's for I tell them I don't care, I'm only concered about the address it's going to. Any driver that delivers to business can understand why. Anyway, sheeted box up and gave to clerk. 2 or 3 days later................back on truck. As soon as walk into that office ste. # to deliver, I realized I had the same package again. I felt like complete crap, had to tell them I had nothing for them that it was the same package for a few days ago.
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Old 08-20-2007, 05:41 AM   #11
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Default Re: Ever use this button when delivering?

Yeah, I can see it now...Punch the button and POOF!

I'm vaporized!!!!!
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Old 08-20-2007, 11:25 AM   #12
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Default Re: Ever use this button when delivering?

Please forgive me. I'm just someone from IS. I really appreaciate your sharing these stories. It kinda puts things into perspective. I read alot of different posts, but these are a perfect reminder that life ends for everyone, and nobody know when their number is up. It's that mortality thing that hits you. Keeps me grounded, too. Thanks again.
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Old 08-20-2007, 12:31 PM   #13
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Default Re: Ever use this button when delivering?

Quote:
Originally Posted by satellitedriver View Post
I did not know there was a deceased button. I will check my DIAD tomorrow.

In the same vein, a driver had a delivery to a cemetery. He stopped at the main office and told them he had a delivery for Mrs. "XYZ". They told him her plot number. He was shocked, he thought it was flowers for someone in the office. He drove to her grave and opened the box and laid the flowers on her grave.
PAX

Is that really true or is that one of those "stories" you heard from someone?


If true then it is both sweet and weird at the same time.
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Old 08-20-2007, 04:55 PM   #14
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Default Re: Ever use this button when delivering?

I never knew there was a deceased button. Its happened to me maybe 3 times in over a decade.
Why would their be that button, but not dog//////rd closed/////suspicious pkg///////////Torn to he**/ or open. These things happen far more frequently and are not a choice:confused1
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Old 08-20-2007, 05:07 PM   #15
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Default Re: Ever use this button when delivering?

I've been asking for the dog option for years.
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Old 08-20-2007, 05:29 PM   #16
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Default Re: Ever use this button when delivering?

I have used it twice. once was meds from mhs in vegas his wife said he passed away over the weekend. the second was i guess an accident a nieghbor of a delivery told my cust. passed away so i sheeted deceased but the lady was tlaking about her other neighbor. needless to say got the pkg back a few days later
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Old 08-20-2007, 07:42 PM   #17
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Default Re: Ever use this button when delivering?

Quote:
Originally Posted by govols019 View Post
I've been asking for the dog option for years.
Try Other->Other-> and fill in Dog.

Expect to get called in to the office the next day. What I don't get is why have the option if you can't use it!?!?
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Old 08-20-2007, 08:42 PM   #18
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Default Re: Ever use this button when delivering?

Quote:
Originally Posted by toonertoo View Post
I never knew there was a deceased button. Its happened to me maybe 3 times in over a decade.
Why would their be that button, but not dog//////rd closed/////suspicious pkg///////////Torn to he**/ or open. These things happen far more frequently and are not a choice:confused1
At least they have finally added more DR options like workshop/ shed / and my personal favorite - Driveway
How reassuring that must be for someone tracking a $999.99 pkg to see:
delivered--9:29 am location---Driveway
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Old 08-20-2007, 09:53 PM   #19
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Default Re: Ever use this button when delivering?

Can I use it when I deliver to the funeral home or cemetary office on my route?
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Old 08-21-2007, 04:27 AM   #20
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Default Re: Ever use this button when delivering?

I have'nt needed the "deceased" key but I've needed the "he's been sent to prison" key....usually within a month I'll be back with a package from the State Corrections facility, all of his civilian belongings.
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Old 08-21-2007, 05:39 AM   #21
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Default Re: Ever use this button when delivering?

With a black suit, black sunglasses, black hat, and one prophylactic-used (Blues Brothers)
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Old 08-21-2007, 07:24 AM   #22
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Default Re: Ever use this button when delivering?

I used to deliver to this older lady in the country. I would back down her fairly long driveway and by the time I got to her back door, she was always there to greet me. One day I got to the back door and she wasn't there. The door was wide open and her car was in the garage. That was the first time I had to knock. Nobody came. I had thoughts of going in but was afraid of what I might find. I left and decided that when I got back in town, I would call the Sheriffs Dept. and have them check on her. Before I called I looked to see if her number was in the phone book. It was so I called. To my surprise she answered the phone. I explained my concern and she thanked me.

Sure glad I didn't just walk in. Glad I hadn't called the Sheriff first, also.


Hey rushfan........sure hope your name is in reference to the band and not that puggy, sorry excuse for a human being on the radio. Sorry if I offended you.
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Old 08-21-2007, 09:57 AM   #23
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Default Re: Ever use this button when delivering?

Once a driver in my center hit and killed a dog in the road. He went up to the house to tell someone, no one was home...he left a DELIVERY NOTICE on the dog's collar. True story. Unbelieveable.
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Old 08-21-2007, 12:24 PM   #24
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