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Anyone had this happen?

This is a discussion on Anyone had this happen? within the UPS Discussions forums, part of the Brown Cafe UPS Forum category; Originally Posted by dragon IWORKASDIRECTED your packages were sent through the data aquistion station in your center. The Data Aquistion ...

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Old 02-27-2008, 05:10 AM   #26
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Default Re: Anyone had this happen?

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Originally Posted by dragon View Post
IWORKASDIRECTED your packages were sent through the data aquistion station in your center. The Data Aquistion clerk then "forced" or assigned the street numbers to a range that he/she was able to access in the PAS system. These "forced" street addresses will be permenately assigned to this range unless your part time data supervisor clears it out of AddressManagementSystem (AMS). Please pull the label it has the ID of the clerk who is "forcing the packages" it maybe a new clerk who does not realize what a mess they are creating.

OL'Browneye your are correct on PAL labels that have the wrong address. The center team normally just needs to extend the street range or add odd or even numbers some times even adding the correct street name. Example is a new street was manually entered as Westlake and once the new postal streets are downloaded to our system it is really W Lake This fixes 98% of the problems. If they will not fix these easy items then our customers are really in trouble.

To both of you, if you really want to find out how many NIS PAL's are created on the pre-load ask the pre-load supervisors. They do not want these packages sitting around(because they do not know what truck to put it on) after the drivers leave so instead of the PAS Supervisor fixing the problem they have the DATA AQ clerks just assign it to a range to get it out of the building. We had that problem when we first started PAS two years ago, I got to the root cause of the problem real quick corrected it and now its rare that we have these issues.
Or...the part-time DPS could have incorrectly "scrubbed" the address. This has happened in our building a few times. I just had the DA clerk "refix" the scrubbed data.

M-
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Old 02-27-2008, 05:43 AM   #27
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Default Re: Anyone had this happen?

It takes mgmnt effort to fix this problem. They're too busy worrying about safety audits.
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Old 02-27-2008, 07:13 AM   #28
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Default Re: Anyone had this happen?

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Speaking of which, I couldn't find you anywhere on the bid. Did you go into MANAGEMENT?????!!!!!!!!!!!
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