Ethics and personal responsibilty

[UPS Lifer]

Covemaster brings up some good points on appearance. We need to remember that the UPS driver is the number one sales person the company has. a BD person may not get a foot in the door without that positive image the driver has with his/her customer!

Here is something to think about....

How would you feel if a police officer or doctor or your lawyer or fireman looked like a slob? How about a tattoo going across the knuckles or a tear drop next to his/her eye? How about a tat of a skull popping out of the collar of his/her shirt?

Where would your confidence level as they performed their professional duties??? Would you be looking for someone who fits the image of what you expect?

With no prior knowledge of capability....
If you had a choice of a person who looks professional and fits the "image", would you still pick the slob????

[upsdude]

I was shinning my shoes and wearing clean clothes long before working at UPS. I kind of did that stuff for me. Tattoos never did much for me so I don’t have any.

My Dad owned a gas station, a real they pump the gas gas station, he didn’t allow his employees to have beards or long hair and everyone wore a uniform.

I guess it was my upbringing. LOL.

[feeder53]

Without ethics and Personal responsibility where would we be today.

[MR_Vengeance]

Originally Posted by UPS Lifer

Covemaster brings up some good points on appearance. We need to remember that the UPS driver is the number one sales person the company has. a BD person may not get a foot in the door without that positive image the driver has with his/her customer!

Though i can charm the pants of the customer and get that account. I will not do that because the rest of 170 stops is not gonna jump off the pkg car by itself.

Here is something to think about....

How would you feel if a police officer or doctor or your lawyer or fireman looked like a slob? How about a tattoo going across the knuckles or a tear drop next to his/her eye? How about a tat of a skull popping out of the collar of his/her shirt?

If you tell the cop that he must arrest 20 perps everyday from 9-7. The doctor must treat up to 6 people every hour, 8 hrs a day. The fireman must rush to 10 fires every shift. Then you gonna see if they still have the time to keep up their appearance.

Where would your confidence level as they performed their professional duties??? Would you be looking for someone who fits the image of what you expect?
IF they can perform as they are paid to do. yes i would have confidence in their abilities to do the job.

With no prior knowledge of capability....
If you had a choice of a person who looks professional and fits the "image", would you still pick the slob????

If they can get the job done, then I wouldn't care .

[UPS Lifer]

Originally Posted by MR_Vengeance

If they can get the job done, then I wouldn't care .

Soooo apparently it is your opinion that you can come to work looking like a slob!

I wasn't talking about how much work you have to process everyday. I wasn't talking about what you look like at the end of your shift.

Just to magnify this a little more ....
I guess it is just me.... If a dentist has a tooth missing and yellow teeth and bad breath - I am not going to ask him to work in my mouth!

.... and if I am paying for a personal trainer and the person is 40 lbs. overweight with a big belly and no muscle definition and I can smell smoke on their breath - I probably will move on to the next person!

I am just saying - take pride in your appearance, it does define you. UPS knows this and has a minimum expectation for those folks who meet the public. If you don't like it, you can choose to work elsewhere.

You also skirted my last question.... If you had a choice of a person who looks professional and fits the "image", would you still pick the slob????

[scoobypanda]

Originally Posted by tieguy

While there are always exceptions to every rule , I often find that people are mistreated who allow theirselves to be mistreated.

I never really expected to agree with tie on anything, but if I am reading this right I actually do agree. A lot of people mentioned their dirty cars. I clean my p700 every day, sometimes a quickie, sometimes the heavy artillery comes out. Article 18 section 1 states " All package cars and tractors will be maintained in a clean and sanitary condition including mirrors and windows." The carwashers don't do it, so it falls to me. Every day, customers walk up to say hi or ask a question, I'm not going to be sitting there in a filthy cab with dirty hands. I've had managers and supes on the car with me many times and not once did they say " hey stop cleaning our truck for us". Sitting around expecting to be mistreated makes you an easy target.
It's your job, your uniform, your route, your appearance, your customers. Take pride, always hold doors for people, and most importantly, never piss on someone's bathroom floor.
Thanks for the great post Dan.

[dannyboy]

I agree. You dont get paid to put your uniform on, you do it on your own time. BUt you do, or would get paid to wash your ride. Inside and out. So what is the big deal?

IT goes back to the generation that has everything given to them, and expect everything to be done for them.

IF you dont like the way things are, change them. Work within the system you are given and deal with the problem, not just lip service.

Its like the oil on the floor from the package cars. Add water and you have a real safety issue. While they did assign the solution to a part timer, they rarely ever had him do it. So I did it, after my day on road. And if I happened to not be over 9.5 before I put the absorb on the floor, I was after. And while they moaned and groaned about paying me overtime to do it, when they could have had someone making $8.50, it was their choice, their decision, and I lived and dealt with the reality and did it myself.

So do what you have to do to be clean and safe out on road.

d