Good? Friday

[hellfire]

Originally Posted by tieguy

you never know that blank look may be thier realizing that there is a better way of doing things

I think you have a lot of good insight , hope you can find someone that listens.

We all know the all-knowing mystery bosses in hotlanta tell the lower operations how many cars they can run,, your CM and onroads really have no say in it,, they are told to implement the said plan, and when it fails its still there fault..........

[brownmonster]

Many of the front line supes and managers realize there is a better and more efficient way to do things. The people above will not let them. As Soberups says, they are not capable of independent thought. It's too bad. I think a non-aggravated work force would do a better job of trying to help grow the business. IMO mgmnt decisions have done a lot more to lose us business than any amount of sales leads can recover. There is not always a press release when a customer moves to a competitor. Most just quietly move on to a provider that has their needs in mind.

[helenofcalifornia]

Sad but true that management and their inane decisions have lost a ton of accounts. I have many pissed off customers who are now getting their stuff later in the day because UPS has combined two routes and I suddenly have 30-40 more business stops each day. One look at Fedex and their cheaper rates....GONE! Noone cares but the driver.

[browniehound]

Originally Posted by tieguy

I think you have a lot of good questions and ideas you should pass on to the preload manager or dispatch sup.

Thanks Tie, but what do you think? What would you tolerate if it were your center?

As a driver, I enjoy the extra help. If I were a shareholder I might think differently. If it were my center I would be adamant about either cutting the route or adding the route before the preload ends.

I would not allow 190 stops to be transferred between 8 drivers making $43 an hour when I can have the entire route loaded or cut by 1 preload employee making$9.50 an hour or less than $40 for her entire shift.

Here is an scene you might enjoy! On two mondays in the last six weeks every driver had 15-25 stops on their car that were not in EDD. It was 7 add/cuts that never got added or cut to a route that existed in EDD but didn't exist on a package car. Do you follow me?

A driver was "summoned" from the cover driver ranks and proceeded to get EDD for this route. It existed because he downloaded 190 stops that ran in trace on his DIAD. Problem was, the packages were on 7 other driver's trucks and everyone had left the building.

It gets better. We all got a message with meetpoints for this cover driver. He came out with the add/cut tickets and each of us had to search our fully loaded package cars for these specifically identified parcels.

This happened at about 1040. Can you imagine the time it takes to search a package car loaded with 300+ parcels for 15 stops? Of course you can't find 1 or 2 and spend another 5 minutes digging for these two parcels. At what point in our search for the missing parcels does it become more efficent or just easier for ME to deliver the entire 15 stops?

I can do 15 residential stops in less than 30 minutes on most of my area. My guess is when all was said and done it took 15 minutes to find and transfer the work. Add the 10 minutes it took the other driver to meet me and it looks UPS is paying the extra driver for nothing. This excludes the fuel wasted. What about the fuel?

Does anyone else experience such waste at their centers? Can you believe this happened at UPS? To me, it sounds like something that would happen at DHL. If it were your company, would you allow these practices to continue?

I would love to hear a logical explanation for this?

[Hoaxster]

Originally Posted by helenofcalifornia

Is it Scratch or Over that is keeping track of the good sayings? Add "You can't break water, just go with the flow." I smell another classic.

Perhaps it was this thread under "Life After Brown"
Sayings you never heard before

I copied upsgrunt's post to this thread.