Take Charge

[TheDick]

Now they're gonna force us to get new accounts for even less percentage?!
And on top of it all we get taxed up the wazoo! Wether we get the gift card or not!
Way togo corporate! Whats next a surprise strike?

[soberups]

Originally Posted by cheryl

I'm sorry if my previous post came across as abrupt but I do believe that I am the only one here that has ever received a call from a lawyer on behalf of UPS regarding something to do with this website.

You are all anonymous, I am not.

It's nothing personal at all. I get your point of view. I just do not want to deal with legal issues because someone posts a copy of a UPS internal memo here instead of summarizing the contents.

It's nothing more than that.

I'm truly sorry if that upsets anyone, but that is the reality of the situation. This website operates on a shoestring budget. Feel free to speak your mind here but please do not post anything that belongs to UPS or you may drag me into a legal dispute that could very easily shut this website down after 10 years of operation.

Thank you for your understanding.

Your site, your time, your $$, your ass on the line if UPS files a lawsuit.

The rules you have are quite reasonable and fair...and anyone who has a problem with them is free to create and moderate their own site.

[soberups]

A better, more credible choice would have been for UPS to simply continue the the existing Sales Lead program but to defer all payments into participants accounts until profits and volume increase. We could still turn in leads and get points that would have value at a future date.

I understand that times are tough and cuts must be made. And if the company wanted to it could be open and honest with us about the need to cut costs in this manner, and ask for our patience and understanding. But the "new" program is, quite frankly, an insult. If you are going to make a cut back, then at least be honest and forthright about what you are doing and why you are doing it. Under the new program the points are essentially worthless and there is little if any reason for anyone to participate, yet a substantial amount of money has been spent on mailings touting the "benefits" of the new plan.

Dont hand me a turd and try to pretend that it is a rose. We can both smell it and we both know what it really is.

[cachsux]

Originally Posted by soberups

A better, more credible choice would have been for UPS to simply continue the the existing Sales Lead program but defer all payments into participants accounts until profits and volume increase. We could still turn in leads and get points that would have value at a future date.

I understand that times are tough and cuts must be made. And if the company wanted to it could be open and honest with us about the need to cut costs in this manner, and ask for our patience and understanding. But the "new" program is, quite frankly, an insult. If you are going to make a cut back, then at least be honest and forthright about what you are doing and why you are doing it. Under the new program the points are essentially worthless and there is little if any reason for anyone to participate, yet a substantial amount of money has been spent on mailings touting the "benefits" of the new plan.

Dont hand me a turd and try to pretend that it is a rose. We can both smell it and we both know what it really is.

Think of the turd as an investment in your future. Work it into the soil,plant rose bush bulbs in it,eventually you`ll get that rose.

[Hoaxster]

Originally Posted by soberups

Dont hand me a turd and try to pretend that it is a rose. We can both smell it and we both know what it really is.

Rose the UPS Avatar is Taking Charge!

[stevetheupsguy]

Originally Posted by cheryl

Yep, the mods deleted it from our site because it was the property of UPS.

When proprietary info from UPS is copied and posted here someone usually reports it and the mods are obligated to delete it. That's how the game works if you want our website to remain online.

Thank you for using the Brown Cafe.

P.S. Maybe next time it would be better to just summarize the content in your own words rather than paste a copy.

How about a copy that has all the right area's blurred or cropped?

Originally Posted by cheryl

I'm sorry if my previous post came across as abrupt but I do believe that I am the only one here that has ever received a call from a lawyer on behalf of UPS regarding something to do with this website.

You are all anonymous, I am not.

It's nothing personal at all. I get your point of view. I just do not want to deal with legal issues because someone posts a copy of a UPS internal memo here instead of summarizing the contents.

It's nothing more than that.

I'm truly sorry if that upsets anyone, but that is the reality of the situation. This website operates on a shoestring budget. Feel free to speak your mind here but please do not post anything that belongs to UPS or you may drag me into a legal dispute that could very easily shut this website down after 10 years of operation.

Thank you for your understanding.

You and me both, sistah. I did get the abrupt drift from your previous post, but I'm feelin ya.

Originally Posted by Cementups

^ Does that mean I can put my avatar back up instead of the current Benedict Arnold one?

At least it's not Benedict at the end of a noose!

Originally Posted by tonyexpress

Look again...4th paragraph!

It is fine to disagree with a different viewpoint, but please limit this to challenging the idea and not make your comments a personal challenge or make derogatory personal comments about individuals, their ideas or their situation. The latter is considered to be a flame and will not be tolerated.

TERMS OF SERVICE

I don't like Great White sharks!

[ol'browneye]

I just got a check for a sales lead. I earned $6.42. They took out $6.42 in taxes! Net amount: $0.00. Thank you so much!

[pickup]

Originally Posted by cheryl

I'm sorry if my previous post came across as abrupt but I do believe that I am the only one here that has ever received a call from a lawyer on behalf of UPS regarding something to do with this website.

I believe you may wanna check with STUG, he might have received one of those phone calls too.

You are all anonymous, I am not.

Same line of thought, Stug is not anonymous

[slinger]

Originally Posted by brownrodster

I got one of those cards once. I never used it. I was certain that it would be denied if I tried. So I threw it in a drawer and forgot about it.

I have never turned in a lead. My management just put my name on a lead to sham up their numbers and show that they had a high percentage of participating drivers.

My center was trying to have 100% of the drivers submit a sales lead (bragging rights, I guess). Of course, there were several drivers that would not be pushed into it. It was annonced one day that we had reached the 100% goal. A few days later I checked up on my own sales leads, my most current one was missing. After standing over a sup's shoulder while he reserached it, he found it to be "accidently assigned to another driver". Turns out it has happened more than once, to multiple drivers. Integrity.... If a driver did something this dishonest, it would mean termination

[stevetheupsguy]

Originally Posted by slinger

My center was trying to have 100% of the drivers submit a sales lead (bragging rights, I guess). Of course, there were several drivers that would not be pushed into it. It was annonced one day that we had reached the 100% goal. A few days later I checked up on my own sales leads, my most current one was missing. After standing over a sup's shoulder while he reserached it, he found it to be "accidently assigned to another driver". Turns out it has happened more than once, to multiple drivers. Integrity.... If a driver did something this dishonest, it would mean termination

Imagine all of the other stuff that would be found out if people checked all of the other stats.

I just put in a sales lead for a friend of mine that ships several NDA letters per day. I will be following up on this lead because I'd hate for them to screw it up.

[brownmonster]

Me to current UPS customer: Do you use UPS Freight?
Customer: No
Me: Could I have someone call you?
Customer: Sure
Me: Turn in Lead
Check status of lead at UPSers.com
Lead Status: Already a UPS customer


And we wonder why we lose market share.

[whiskey]

Originally Posted by bumped

I just received in the mail today the new Take Charge program. What an absolute joke this is. Once you save up reward points, then it costs you extra points to get it shipped to you. Don't worry though, the letter says "to provide more flexability".

Now there will be a lot of unused points instead people that use their old rewards card regularly on day to day purchases. I know one driver that buys his lunches with his reward points. I used mine on some of the medical bills I would get.

It was a joke from day 1. We had drivers stealing points off other drivers routes. So the guy who ends up humping all the cardboard, gets zero credit, while his Teamster brother laughs all the way to the bank.
Now we have CM's turning lights off as we exit rooms to save pennies.

[stevetheupsguy]

Originally Posted by brownmonster

Me to current UPS customer: Do you use UPS Freight?
Customer: No
Me: Could I have someone call you?
Customer: Sure
Me: Turn in Lead
Check status of lead at UPSers.com
Lead Status: Already a UPS customer


And we wonder why we lose market share.

That's so true. The reason this all happens is because we don't talk to the sales rep face to face. All the information gets lost in several translations, and God forbid we take the extra time to work on this lead.

Originally Posted by whiskey

It was a joke from day 1. We had drivers stealing points off other drivers routes. So the guy who ends up humping all the cardboard, gets zero credit, while his Teamster brother laughs all the way to the bank.
Now we have CM's turning lights off as we exit rooms to save pennies.

Very true.

[UpstateNYUPSer]

What I would do at that point is print the screen from upsers and hand it to one of your BD people and ask him to re-open the lead, this time focusing on the freight potential.

[Brown287]

This is a simple problem to fix, when entering the sales lead in the remarks part you simply put "assign to inside sales". We had all the same problems you guys speak of out here, untill the head of B.D. explained that once you input that statement it automatically goes to your centers actuall sales rep. All other leads go through the call center. Also do you know whats worse then the new take charge program.......NO JOB! Get with it people my sales bonus comes every friday in the form of my PAYCHECK.

[soberups]

The success...or failure....of this company will not be determined by whether or not we can develop new volume.

It will be determined by whether or not we can continue to provide quality service on the volume that we already have.

Before deciding whether or not to solicit a sales lead, I ask myself one question...."if this lead sells, will I still be able to meet my first obligation to the customers that I already have?"

UPS likes to promote the myth that "new volume equals more jobs". This is not necessarily true...a more accurate statement would be that "new volume equals more overdispatching and more service failures until such time as IE provides the resources to accomodate that volume."

If I need a new P-10 and you are forcing my route into an undersized 20 yr old P-8 with high steps and no power steering...please explain to me how in the hell soliciting additional volume is in my best interests when you have no intention of ever providing me with the equipment or time needed to give that new customer the service they are paying for.

[brownmonster]

I turn in the lead and the rest is on them. Now if it has huge potential I might follow up but this nickel and dime crap they can handle. I turn in the lead to keep me off of a list.

[Sleeve_meet_Heart]

Originally Posted by UpstateNYUPSer

What I would do at that point is print the screen from upsers and hand it to one of your BD people and ask him to re-open the lead, this time focusing on the freight potential.

That is fine, but you will "likely" not get credit for the lead. That is what I was told by the BD hotshot who explained the whole thing.

[UpstateNYUPSer]

Originally Posted by Sleeve_meet_Heart

That is fine, but you will "likely" not get credit for the lead. That is what I was told by the BD hotshot who explained the whole thing.

Sure I would as I would monitor it online and follow up as/if needed.

[boswharfs]

Let me add my 2 cents (literally 2 cents). Out of curiosity, I checked out the new rewards program calculating the cost of the reward item at the 5 cents per point exchange rate. What I discovered (no real shock when your using points and not dollars) was the the rewards were generally overpriced. The camera that Amazon.com sells with a lens for $608 can be purchased for a mere $1019 in points equivalent without a lens. Just add to that $78.40 in shipping costs (points equivalent) to get it to your home and you've got yourself quite a deal for all your hard work.

[UpstateNYUPSer]

Why not just redeem your points for gift cards?

[stevetheupsguy]

Originally Posted by UpstateNYUPSer

Why not just redeem your points for gift cards?

Why not just mail me the cash and a 1099 form so I can pay my own taxes?

[bumped]

Originally Posted by UpstateNYUPSer

Why not just redeem your points for gift cards?

You can, but you still have to pay shipping on that. The reloadable cards must have been too easy.

[Dis-organized Labor]

Why not try to get some new Biz?

I think it sucks, but what the ******; Over>>>>>>>>>

[brownmonster]

I love to get more biz. The 160 stops get in the way.