This really BURNS me up!!!

[HEFFERNAN]

Originally Posted by stevetheupsguy

Ouch, I think Upstate has a point and wins the debate. What I'm trying to figure out is why Heff, of all people, is on the side he's on.

I thought we were, do it right the first time and never have to look back, kinda people. Is something bothering you? You seem a bit perturbed.

Myself and Upstate are on good terms

Was just trying to defend a trivial part of the drivers day. It's hard damn work to debate across the table from Upstate !!

Videos like these do look bad, but they have them for every delivery company as well.

[MrFedEx]

We walk every pkg all the way up to the door wearing white gloves so we don't soil the surface with our dirty hands. Then we gently place the pkg on the doorstep, ring the bell, and leave a mint on top to show how much we care. Sometimes I'll offer to wash their car or walk the dog.

[whiskey]

Originally Posted by Eclipz

In the first vid it sounded like something breakable was in the package. Could've easily walked those few extra steps to deliver that one safely. The 2nd really is just unbelievable in many ways! I guess you could call this a "drive-by delivery" and probably as much forbidden as shooting.

Even if there's something unbreakable in the package, it makes you look lazy and won't do UPS's reputation any good if you're doing your job this way. I know I wouldn't want my packages being delivered like that.

It's all about SPORH. And if the driver lost time earlier, BSing at his favorite stop, he has to make up that time somewhere. If you lose 60 seconds a stop and you have 120 stops, your paid over 2 hours.

[dilligaf]

I don't knock on every door either, Heff. And I damm sure don't knock on the door when there is a dog in the yard that I don't know. If the customer wants their package at the front door then put the dog in the back yard. I also agree that the odd plactic bag that has clothing in it is not a big deal to toss. I do not agree with tossing it from 10 ft away. I have slid them across porches and raised decks. For that matter I have slid all manner of pkgs across porches and decks.

[Hoaxster]

I remember one of mine getting stuck on top of the basketball hoop ... had to knock it down. Danm Tiara stuff!

[brownrodster]

Originally Posted by UpstateNYUPSer

BTW, how are you able to knock on the door if you are 10' away from the house?

Why would I knock on a door? That would slow me down.

[bumped]

Judging from the 1st video it looks like the yard looks like crap...2 older model vehicles with the van possibly doesn't run in the driveway, garbage cans seemingly in the driveway, and the driver using the package to shield himself from the tree branches ....The shrubs look overgrown by having a narrow walk path, and the wagon on the sidewalk. And thats just what we see.

[Hawk780]

My problem with either video is twofold. First, you never know without a doubt what is in a package/bag. A package could say "Grandma's Sweater Co.", and actually have fragile items in it.

Second, if you watch the 2nd video closely, you can see two people walking down the street. They look young, but what if one of the kids' dads is a shipping manager, and the kid told the story to pops, turns into bad word-of-mouth.

I saw my neighborhood's driver do something very similar to the 2nd video, and she and I had a long talk about UPS's reputation, and her responsibility to uphold it.

Call me a stickler (or worse!), but do we really have anything other than our reputation to differentiate from the comptetition?

[over9five]

Originally Posted by brownrodster

I thought it was industry standard to throw QVC or Victoria Secrets bags to the door from 10 feet.

"Industry Standard"!!! LOLOLOLOLOLOL!!!

[Big Babooba]

If she looks swell
I'll ring the bell
If she's a hag
I'll toss the bag

[Backlasher]

Originally Posted by MrFedEx

We walk every pkg all the way up to the door wearing white gloves so we don't soil the surface with our dirty hands. Then we gently place the pkg on the doorstep, ring the bell, and leave a mint on top to show how much we care. Sometimes I'll offer to wash their car or walk the dog.

That is exactly what I do except I don't ring there doorbell cause I don't want to put wear and tear on that special button.
I choose to bring my own catering bell and chime it with a smile. Twice. how you do, here's your special. Take care know.

[klein]

Originally Posted by Backlasher

That is exactly what I do except I don't ring there doorbell cause I don't want to put wear and tear on that special button.
I choose to bring my own catering bell and chime it with a smile. Twice. how you do, here's your special. Take care know.

I hear ya, and xmas is a really pain in the butt. Got to giftwrap all packages. I use colors and ribbons that match the persons house.

[upsgrunt]

Originally Posted by klein

I hear ya, and xmas is a really pain in the butt. Had to giftwrap all packages. I used colors and ribbons that match the persons house.

fixed it for ya

[UpstateNYUPSer]

Originally Posted by klein

I hear ya, and xmas is a really pain in the butt. Got to giftwrap all packages. I use colors and ribbons that match the persons house.

Originally Posted by upsgrunt

fixed it for ya

Don't you just hate people who take it upon themselves to correct someone else's grammar/spelling?

[upsguy72]

The first one was kind of uncalled for. The only think that is wrong with the sencond one is the distance. If you think that there is a driver out there that use hand to surface on everyone of his stop each day your nuts.

I know in the with time I try to avoid steps especially the ones that look icy or are snow covered. things that come in a bag (clothes not break able) I'll toss a short distance to save time.

I worked the preload and was a sorter the only time I use hand to surface was on heavy packages. other than thatyou work as quick as you could I mean there is know way 3- 4 people are going sort 7-8000 packages in 3 1/2 hours using the Hand to surface method.

[stevetheupsguy]

Originally Posted by UpstateNYUPSer

Don't you just hate people who take it upon themselves to correct someone else's grammar/spelling?

Something about a pot and a tea kettle should be inserted here.

Originally Posted by upsguy72

The first one was kind of uncalled for. The only think that is wrong with the sencond one is the distance. If you think that there is a driver out there that use hand to surface on everyone of his stop each day your nuts.

I know in the with time I try to avoid steps especially the ones that look icy or are snow covered. things that come in a bag (clothes not break able) I'll toss a short distance to save time.

I worked the preload and was a sorter the only time I use hand to surface was on heavy packages. other than thatyou work as quick as you could I mean there is know way 3- 4 people are going sort 7-8000 packages in 3 1/2 hours using the Hand to surface method.

You're making Upstate shake his fists in the air when he looks at your post.

[christian c]

The guy in the second vid is my hero. that was freakin sweet

[9/5Everyday]

Why does that make you mad?? Look at the yard. It looks scary. There is stuff everywhere. Who knows what the porch looks like.

[soberups]

First video; if the customer wants the driver to walk up to his door and leave his parcel on the porch, then he should maintain a clear and unobstructed path to his door. Otherwise, quit bitching and be grateful that he even got his package in the first place.

Second video; totally uncalled for. There is no excuse, justification or mitigation for what the driver did. The driveway was clear and he should have walked the package all the way to the door.

[Mike23]

I deliver to several places that embroider clothing so I get boxes of this junk. They've told me to 'throw it out the door' to them since my truck's usually full of other boxes that makes it awkward. They know it's clothing, I know it's clothing and it's in a box. They don't care if I kick the damn thing to them since it's not breakable. If it's a motherboard or some such thing, yeah, hand to package to pavement.

[BLACKBOX]

How many of you have done this? You pull up to a rezi, no cars in driveway and even curtains closed. You walk halfway up to door and "airmail" pkg. You turn around and just about to head to your PC you hear a voice say "thank you"! Busted!!!

[covemaster]

Pkg should be placed inside door or on porch,Out of sight out of weather! Can't be done by tossing it 20 feet on to porch.It is UPs policy.....

[klein]

Originally Posted by covemaster

Pkg should be placed inside door or on porch,Out of sight out of weather! Can't be done by tossing it 20 feet on to porch.It is UPs policy.....

I agree Cove, if they ever have a spy vehicle watching... they are caught and suspended ! Maybe even fired.

Little clothing bags and other stuff, inbetween screen door and front door.Or mail box.

[covemaster]

Right on my Canadian brothah!!

[upsguy72]

Originally Posted by covemaster

Right on my Canadian brothah!!

He's not are brother anymore He got FIRED!!!!!