Must be a "good" Driver in order to be a "good" Supervisor - Page 2 - Brown Cafe

dilligaf · 11-07-2009, 04:55 PM

Quote:

Originally Posted by brownrodster

I heard that one of our drivers was seen delivering 9 stops without turning his truck off

They didn't teach us that at driver school.
I also saw a driver deliver my neighborhood without a seatbelt on.

Ya, I've seen subs deliver my neighborhood the same way.

hellfire · 11-08-2009, 01:06 PM

Quote:

Originally Posted by dilligaf

Sweetheart, I use these methods everyday. We have talked and I believe you know this to be true. I have no reason to lie. I do my best everyday. I have made major improvements in the last year. Even to my own amazement. I run rte numbers better than some of the regular drivers. I don't run, I take my lunch and breaks, my priority is almost (caveat to follow) always my customers. You do have to admit that there is the factor of the rte itself and the numbers associated with that rte. I am not the fastest nor am I the slowest. But I can only be as good as what the numbers are for the rte. Some of those numbers are not even in this world.

For the first time since I started at UPS I have an on-rd that I like and trust (only as far as I can throw him

) For him, I would help out and have helped out.

Caveat: I don't let customers abuse me. If push came to shove my customer will get the short end of the stick if they think they can get away with abusing me. I would have no problemn what so ever delivering to a customer 5 minutes before they close if they are abusive.

the job is like anything in life,, some people are just better at it than others, i have never had a problem running a route trace and i really dont understand how people run overallowed, but thats just me

dilligaf · 11-08-2009, 01:17 PM

Quote:

Originally Posted by hellfire

the job is like anything in life,, some people are just better at it than others, i have never had a problem running a route trace and i really dont understand how people run overallowed, but thats just me

Say what you want but over-alloweds may be as much the rte (namely time allowances) as the driver.

Hoaxster · 11-08-2009, 03:44 PM

Quote:

Originally Posted by brownrodster

I heard that one of our drivers was seen delivering 9 stops without turning his truck off.

Good arm!

Dis-organized Labor · 11-08-2009, 03:54 PM

Leaving a vehicle running on an airplane ramp is one way to ensure the vehicle jumps the brake, somehow engages a "D" gear and results in $1M of damage.
The individual doing that exhibits a lack of safety-conciousness and needs to be re-trained

UPS Lifer · 11-09-2009, 07:57 AM

Quote:

Originally Posted by Jones

The general pattern seems to be that people rise to the level of their incompetence, which is where they stay until they quit/retire/get fired. I reached my level years ago

You have read the "Peter Principle"! Very good - I do believe in that principle as well. But as with all rules or principles there are exceptions.

UPS Lifer · 11-09-2009, 08:10 AM

Quote:

Originally Posted by dilligaf

...

For the first time since I started at UPS I have an on-rd that I like and trust (only as far as I can throw him

) For him, I would help out and have helped out. ....

Dill,
You just hit on the intangible that make s a good supervisor or manager. I do believe that trust is also a key concept of that. The key to a supervisor's success is building a relationship that reaches across our job descriptions. They are able to create an atmosphere of teamwork and spirit and an attitude of "want to" versus "have to".

It has nothing to do with being a good driver. Though I am sure there are a lot of supervisors who might disagree with that. It may have some bearing on your skill set but that is it.

dannyboy · 11-09-2009, 08:36 AM

Quote:

Leaving a vehicle running on an airplane ramp is one way to ensure the vehicle jumps the brake, somehow engages a "D" gear and results in $1M of damage.

Leaving a vehicle running in a subdivision, the brake is now working properly, and rolling over two kids playing in the front yard will result in how much damage? Or plowing into a bus full of kids....?

That is why in many places that will get you fired on the spot. But over the years, there have been several rollaways where the driver was not terminated.

As has been mentioned, management is a whole different game than delivery. Totally different skill set.

One thing that is simular are people skills. The driver that cant work with customers, how are they ever going to work with employees. You can train them at "people school" and they can graduate at the top of the class, and still not be able to put the education to practical use.

Honesty and integrity are also transferable pluses.

One thing that is missing though are sups that will try to teach the methods, but dont use them personally, both as a driver and a sup. Nothing like "do as I say, not as I do" when training new drivers.

I suspect that is one of the reason why we have so many drivers not following methods?

As to the subject of loyalty, it runs both ways.

As a manager, if you want loyalty and respect from those that work for you, you must also show that to them.

I have had several managers I would go to the ends of the world for, and some I would not piss on if they were on fire. Goes back to what I said about people skills.

d

whiskey · 11-09-2009, 02:42 PM

Quote:

Originally Posted by wornoutupser

My supervisor misdelivered a next day air his last day onroad. I had to pick it up the next day and redeliver it to the correct address. Guess what kind of supervisor he turned out to be?

Did his wife pass the spousal interview?

jimstud · 11-09-2009, 04:53 PM

you know the old saying"those who can't teach."

brownmonster · 11-09-2009, 06:22 PM

We have a supe that customers think is a real beauty. Totally annoying to people. If he was a driver he would have a complaint folder a foot thick. How does a clown like this get promoted, or is being an on-car even considered a promotion anymore?

brownmonster · 11-09-2009, 06:23 PM

I have had several managers I would go to the ends of the world for, and some I would not piss on if they were on fire. Goes back to what I said about people skills.

Or piss in his throat if he was dying of thirst.

dilligaf · 11-09-2009, 08:47 PM

Quote:

Originally Posted by UPS Lifer

Dill,
You just hit on the intangible that make s a good supervisor or manager. I do believe that trust is also a key concept of that. The key to a supervisor's success is building a relationship that reaches across our job descriptions. They are able to create an atmosphere of teamwork and spirit and an attitude of "want to" versus "have to".

It has nothing to do with being a good driver. Though I am sure there are a lot of supervisors who might disagree with that. It may have some bearing on your skill set but that is it.

Lifer,
I think you are exactly right. I know that I am far more willing to help him than I was with previous sups. He has earned more of my respect as a sup than any of the previous sups.

UPS Lifer · 11-11-2009, 02:17 PM

Quote:

Originally Posted by brownmonster

Or piss in his throat if he was dying of thirst.

I think the point was made the first time.... I can tell you that I didn't need the second pass!