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06-26-2008, 08:29 AM
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#51 | | Retired Senior Member
Join Date: Jan 2005
Posts: 923
Rep Power: 2262 | Re: Diad questions? Quote:
Originally Posted by hseofpayne Perhaps in order to protect your flank you could scan info notices for each student and have manager place them in there mail slots so student would know they had a pkg. | I used to deliver a very rural area that had a lot of weekend people that had a po box. The general store was across the street from the post office. If I had no stops in the consignees area I would leave the pkgs at the store but would go to the po and mail info notices to the customer so they knew they had a pkg. The delivery notice(service, info) in those days were about the same size as a post card. The store got more walk in customers, the customer got there pkg & I wasn't out till 8 or 9pm on a Friday deliverying! |
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06-26-2008, 03:48 PM
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#52 | | Anonymous | Re: Diad questions? Quote:
Originally Posted by mattwtrs I used to deliver a very rural area that had a lot of weekend people that had a po box. The general store was across the street from the post office. If I had no stops in the consignees area I would leave the pkgs at the store but would go to the po and mail info notices to the customer so they knew they had a pkg. The delivery notice(service, info) in those days were about the same size as a post card. The store got more walk in customers, the customer got there pkg & I wasn't out till 8 or 9pm on a Friday deliverying! | I used to have a small town like that too! Shadydale, Ga., just sounds country don't it? The town only had one resturant so I would go there at lunch and scan the parking lot for familiar trucks( a lot of farmers, dairy farmers). I used to either throw the big boxes in the back of their trucks or go walking in and hand out small pkgs at the tables. I got a kick out of it and so did the customers. When swing drivers would run the rte., they would have 50 miles more than I did sometimes! Ah, the good ole days! | |
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06-26-2008, 04:58 PM
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#53 | | Senior Member
Join Date: Oct 2007
Posts: 7,174
Rep Power: 27053 | Re: Diad questions? Quote:
Originally Posted by mattwtrs I used to deliver a very rural area that had a lot of weekend people that had a po box. The general store was across the street from the post office. If I had no stops in the consignees area I would leave the pkgs at the store but would go to the po and mail info notices to the customer so they knew they had a pkg. The delivery notice(service, info) in those days were about the same size as a post card. The store got more walk in customers, the customer got there pkg & I wasn't out till 8 or 9pm on a Friday deliverying! | Matt, isn't that what they used to call "customer service"? It sounds as though your customers have a driver who truly takes care of them.
__________________ The Saints will meet their match Nov. 30th when they face Tom Brady and the Patriots on MNF from New Orleans. |
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06-27-2008, 04:42 AM
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#54 | | Senior Member
Join Date: Apr 2008
Posts: 978
Rep Power: 4142 | Re: Diad questions? Quote:
Originally Posted by UpstateNYUPSer Matt, isn't that what they used to call "customer service"? It sounds as though your customers have a driver who truly takes care of them. | That worked here until those people stopped purchasing items from the store. One was actually a book store that did it - till we started delivering amazon.com books to them for their one time customers.
People change, not always for the better. |
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06-27-2008, 04:54 AM
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#55 | | Senior Member
Join Date: Oct 2007
Posts: 7,174
Rep Power: 27053 | Re: Diad questions? Quote:
Originally Posted by New Englander That worked here until those people stopped purchasing items from the store. One was actually a book store that did it - till we started delivering amazon.com books to them for their one time customers.
People change, not always for the better. | Good point and one that I hadn't thought of.
I also had a small town on my rural route that had a general store and some of the customers who lived out in the middle of nowhere would ask that I deliver their pkgs to the store. The store owner liked it because, more often than not, they would leave the store with more than just the pkg that I had left, so it was a win-win situation for all. And it was all done without padding stops. (Sorry, NE, couldn't resist.)
__________________ The Saints will meet their match Nov. 30th when they face Tom Brady and the Patriots on MNF from New Orleans. |
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06-27-2008, 05:10 AM
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#56 | | 555
Join Date: Dec 2007 Location: Texas, UPS Southern Conference
Posts: 4,593
Rep Power: 19897 | Re: Diad questions? We y'all are talking about is "Area Knowledge", UpState has the area knowledge to leave the packages at the mangers office, the residents are notified by the manager and this is NOT stop padding IF the address label on the package (not the pal) is different on each piece.
New England, of course your management put a stop to the same situation that UpState described, he probably even called it padding stops or stealing time by inflating stop counts. And we all know that managers never lie to be self serving, right? By disallowing the multi-stop in this way, they get to add 4,5, 6 or more stops to your truck without increasing your stop count. Who's stealing time from who?
__________________ Life is not about waiting for the storm to pass, it's about learning to dance in the rain! |
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06-27-2008, 05:13 AM
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#57 | | 555
Join Date: Dec 2007 Location: Texas, UPS Southern Conference
Posts: 4,593
Rep Power: 19897 | Re: Diad questions? Quote:
Originally Posted by hseofpayne Are you suggesting it is repetitive?  | I think he may mean redundant I think he may mean redundant I think he may mean redundant
__________________ Life is not about waiting for the storm to pass, it's about learning to dance in the rain! |
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06-27-2008, 06:35 AM
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#58 | | Retired Senior Member
Join Date: Jan 2005
Posts: 923
Rep Power: 2262 | Re: Diad questions? Quote:
Originally Posted by UpstateNYUPSer Matt, isn't that what they used to call "customer service"? It sounds as though your customers have a driver who truly takes care of them. | I'm retired now and got off that route for personal reasons! Thanks for the compliment though. |
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06-27-2008, 03:25 PM
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#59 | | Senior Member
Join Date: Apr 2008
Posts: 978
Rep Power: 4142 | Re: Diad questions? Quote:
Originally Posted by trplnkl We y'all are talking about is "Area Knowledge", UpState has the area knowledge to leave the packages at the mangers office, the residents are notified by the manager and this is NOT stop padding IF the address label on the package (not the pal) is different on each piece.
New England, of course your management put a stop to the same situation that UpState described, he probably even called it padding stops or stealing time by inflating stop counts. And we all know that managers never lie to be self serving, right? By disallowing the multi-stop in this way, they get to add 4,5, 6 or more stops to your truck without increasing your stop count. Who's stealing time from who? | It's simple - did you make one stop or multiple stops?
My example from prior - colleges usually have a mail room that takes everything for their students and most buildings. Lot's of times these packages DO NOT have the mail room address on them, they have individual addresses but UPS pal's them all to the mail room.
Are you taking individual stops? Or one stop for it.
It's the same for him. He isn't attempting to delivering them individually he's delivering them as a bulk stop.
Everyone has their opinion on it - but common sense would say your making one delivery attempt there. |
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06-28-2008, 01:04 AM
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#60 | | 555
Join Date: Dec 2007 Location: Texas, UPS Southern Conference
Posts: 4,593
Rep Power: 19897 | Re: Diad questions? Quote:
Originally Posted by New Englander It's simple - did you make one stop or multiple stops?
My example from prior - colleges usually have a mail room that takes everything for their students and most buildings. Lot's of times these packages DO NOT have the mail room address on them, they have individual addresses but UPS pal's them all to the mail room.
Are you taking individual stops? Or one stop for it.
It's the same for him. He isn't attempting to delivering them individually he's delivering them as a bulk stop.
Everyone has their opinion on it - but common sense would say your making one delivery attempt there. | They can make the pal come out any way they please. We DO NOT or SHOULD NOT deliver by the PAL, this should be done by the address on the package unless we know it to be wrong, then an address correction is called for.
If you have a resi that receives pkgs on a regular but is seldom home and they have told you to leave them next door you indirect them right? Of course you do. OK, when the next door neighbor has a pkg that day also, do you count that as one stop or two? I'm bettin' two. Samey samey.
__________________ Life is not about waiting for the storm to pass, it's about learning to dance in the rain! |
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06-28-2008, 01:13 AM
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#61 | | Member
Join Date: Jun 2008
Posts: 42
Rep Power: 105 | Re: Diad questions? Quote:
Originally Posted by trainee It probaly won't work but is worth a try I work for ups freight we use diad IV and on the login screen you can press f1 and enter a training session there are 4 training options keyboard familiarity, 4x4, run1 and run2 once your done and it says show score to dispatcher press 33 to reset it back to the login screen.
our diads have some features that are only used on the package side so that training mode may be there.
I am a dockworker/cdl and I practiced before we took the tests. | |
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06-28-2008, 01:16 AM
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#62 | | Member
Join Date: Jun 2008
Posts: 42
Rep Power: 105 | Re: Diad questions? UPS Freight? What the hell is that? |
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06-28-2008, 01:19 AM
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#63 | | 555
Join Date: Dec 2007 Location: Texas, UPS Southern Conference
Posts: 4,593
Rep Power: 19897 | Re: Diad questions? where the hell do you live? yea, UPS has a motor freight company.
__________________ Life is not about waiting for the storm to pass, it's about learning to dance in the rain! |
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