Whats the logic behind these new "Lexmark" printers - Page 2 - Brown Cafe

upsgrunt · 07-15-2007, 07:54 PM

Quote:

Originally Posted by DS

I always get a sig for lingerie...

I always like to get a signature for the "discreetly" marked porn envelopes that have a long round object inside; especially if it is addressed to a woman.

Dirty Savage · 07-16-2007, 09:22 PM

Quote:

Originally Posted by govols019

I had 12 send agains one day last week.

LOL! I have that many on a daily basis! Stupid apartments!

Anyways, our sup told us that if the sig req or the dreaded Adult sig req is not built into the tracking number we are free to dr. He also told us that little stickers that say sig req or handwritten notes are to be ignored. Thank god for that as, if it wasn't for the old dr, I'd have 200 stops by Friday.

over9five · 07-17-2007, 05:31 PM

Christ, Dirty Savage, your sups a moron. No wonder we're losing business.

There's an option in the DIAD to change a non-signature required barcode when there is a signature required sticker. The customer gets charged for it AND we get a signature LIKE THE CUSTOMER WANTS.

What if there's bullets, guns, narcotics, or porn in that box? We can't just DR it when there's a sig req sticker on it. Tell your sup he is STUPID.

After you scan the package hit the pkg info soft key, and you can select "sig req" or "adult sig req".

Do the RIGHT thing!

Dirty Savage · 07-17-2007, 06:35 PM

Quote:

Originally Posted by over9five

Christ, Dirty Savage, your sups a moron.

That, good sir, was never in dispute.

over9five · 07-17-2007, 06:40 PM

"That, good sir, was never in dispute."

OK, THAT was funny!

Cementups · 07-17-2007, 07:45 PM

Quote:

Originally Posted by Dirty Savage

LOL! I have that many on a daily basis! Stupid apartments!

Anyways, our sup told us that if the sig req or the dreaded Adult sig req is not built into the tracking number we are free to dr. He also told us that little stickers that say sig req or handwritten notes are to be ignored. Thank god for that as, if it wasn't for the old dr, I'd have 200 stops by Friday.

I'm with you DS, we were told the exact same thing and it was actually brought up to us from our Loss Prevention Manager.

8Years2Go · 07-17-2007, 09:13 PM

Quote:

Originally Posted by Cementups

If it has a "03" then it gets driver released, Buh bye package!

I agree 100%! We were told that they can have every kind of "Signature Required" sticker in the world on the package. But if it's an "03" then DR it. Just make sure you cover your butt, as in Out Of Sight and Out Of Weather

BLACKBOX · 07-18-2007, 10:21 PM

Send Agains,.....the bane of every pkg driver.

Don't let them talk you into DR'ing elec products. You will never be reprimanded for using good judgment. Ask your sup or CM if they will be there for you when a cust claims they never recd that high value pkg.

Cementups · 07-20-2007, 11:24 PM

For the record, I DR'ed a 42" plasma today. Had an 03 so it was good to go.

CFLBrown · 07-21-2007, 07:21 AM

Quote:

Originally Posted by Cementups

For the record, I DR'ed a 42" plasma today. Had an 03 so it was good to go.

:confused1

I hope you know the people well enough that they wont file a claim.

govols019 · 07-21-2007, 01:47 PM

Quote:

Originally Posted by Cementups

For the record, I DR'ed a 42" plasma today. Had an 03 so it was good to go.

Why would you do that? That doesn't even make sense.

upsgrunt · 07-21-2007, 03:38 PM

Quote:

Originally Posted by govols019

Why would you do that? That doesn't even make sense.

Which is worse- breaking the 42" plasma when it is unloaded and loaded again, and possibly again as a send again, or making a safe driver release and the consignee getting the thing in one piece?

upslady20 · 07-21-2007, 03:44 PM

Where in the diad board is a place to change it to sig required so the customer gets charged. Is that feature in all districts. I have never heard of it before. Of course we did not get the pcm on the lexmarks either. My manager told us at one time to go ahead and get the signature if they use the little stickers that it is probably something we offered to do to keep the account.

govols019 · 07-21-2007, 06:30 PM

Quote:

Originally Posted by upsgrunt

Which is worse- breaking the 42" plasma when it is unloaded and loaded again, and possibly again as a send again, or making a safe driver release and the consignee getting the thing in one piece?

What's wrong with doing the job right?

upsgrunt · 07-21-2007, 06:53 PM

Quote:

Originally Posted by govols019

What's wrong with doing the job right?

When is a good driver release NOT doing the job right?

hdkappler · 07-21-2007, 07:42 PM

i like the dr systems.if no one is home .it's a pain in the bu@@.to go back to a res.when the house is out of the way.(the @@ means tt)

hdkappler · 07-21-2007, 07:50 PM

i remebered a driver at my old center .when drivers release first started.he said it's been that way on his route the past 20yrs.if the garage or porch door or back door was opened it got released.i know i ran his route one time,customer came to door said oh you have to sign.some bus.he never took his board in.but it got del.

govols019 · 07-21-2007, 08:07 PM

Quote:

Originally Posted by upsgrunt

When is a good driver release NOT doing the job right?

Driver Release is prohibited for signature required, controlled high-risk, and OBVIOUS high-risk packages such as computers, watches, or fine jewelry.

I think a 42" plasma TV is pretty obvious.

I treat every package as if it were mine. I wouldn't want my 42" plasma TV DR'd so I wouldn't do it to anyone else.

I'd much rather have a send again than have to explain to LP why I didn't follow proper DR methods.

Quote:

's a pain in the bu@@.to go back to a res.when the house is out of the way

Why is it a pain? We get paid by the hour.

upsgrunt · 07-22-2007, 02:22 PM

Quote:

Originally Posted by govols019

Driver Release is prohibited for signature required, controlled high-risk, and OBVIOUS high-risk packages such as computers, watches, or fine jewelry.

I think a 42" plasma TV is pretty obvious.

I treat every package as if it were mine. I wouldn't want my 42" plasma TV DR'd so I wouldn't do it to anyone else.

I'd much rather have a send again than have to explain to LP why I didn't follow proper DR methods.

Why is it a pain? We get paid by the hour.

Just out of curiosity, how many send-agains do you average a day? Does your sups ever say anything about your send agains? Sure the TV would be obvious, but if you could get it into an enclosed porch or closed garage that would have the blessing of any manager or LP person as long as it was not "signature required". It doesn't take much anymore for a package to have a value of a couple of hundred dollars. How do you know what is inside a brown cardboard box that you have not opened and is not marked?

upsgrunt · 07-22-2007, 02:24 PM

Also, I'm pretty sure I wouldn't want UPS to deliver MY 42" plasma! I've seen waaaaaaay to much over the years- I'll pick it up myself from retail, thank you!

govols019 · 07-22-2007, 07:58 PM

I have as many send agains as following their rules makes me have. Have they ever said anything to me about them? Sure. Until I get a signed letter from my CM releasing me from all responsibility from stolen DR's I will continue to follow their rules.

Quote:

Sure the TV would be obvious, but if you could get it into an enclosed porch or closed garage that would have the blessing of any manager or LP person as long as it was not "signature required".

That is against their printed rules. It says driver release is PROHIBITED for that type of item. Keep doing stuff like that and eventually one will come back to bite you.

Cementups · 07-22-2007, 08:11 PM

FYI: the Plasma that I DR'ed on Friday was in a large plain brown box. Nothing on the exterior of hte box noted that it was a plasma. The only reason I knew it was a TV was from the sender part of the label was something like plasmadeals.com or something like that.

As far sa explaining it to LP, again I state that LP are the ones who told us if it has an "03" inthe tracking number, DR it. reduce send-agains. If the shipper doesn't designate signature required, then the driver is free to deliver.

As far as this particular delivery goes, most of you would have DR'ed it as well. You go about 150 yards up a driveway that is straight up. You can barely see the roof of the home from teh road. I left said Plasma on a covered front porch, out of sight and out of weather. And also the development is one on a mountain, in the woods, where every house sits on at least a few acres. Don't lie, you would have left it too. Every space in your truck the next day matters.

upsgrunt · 07-22-2007, 08:30 PM

Quote:

Originally Posted by govols019

I have as many send agains as following their rules makes me have. Have they ever said anything to me about them? Sure. Until I get a signed letter from my CM releasing me from all responsibility from stolen DR's I will continue to follow their rules.

That is against their printed rules. It says driver release is PROHIBITED for that type of item. Keep doing stuff like that and eventually one will come back to bite you.

So you follow every printed rule verbatim? Do you ever drive over the speed limit, or forget to close your bulkhead door, or take your lunch outside the 3rd to 6th hour window (or whatever it is), or don't grab the handrail? A little common sense will go a loooooong way at UPS. By that I mean most of us can determine a good DR from a bad DR without looking it up in the rulebook.

Griff · 07-22-2007, 09:18 PM

Here we have some routes that are "signature only routes", so send agains can really pile up on these. DRing would result in a ridiculous amount of claims on these routes, they are usually routes in very impoverished sections.

Braveheart · 07-22-2007, 09:25 PM

Quote:

Originally Posted by over9five

I always get a sig for electronics (aren't we supposed to?).

You would think so but I had a manager ride and he made me dr a small flat screen tv. I wrote it all down to see if it was a set up. Different manager, different set of rules. Never in all my years of driving have I had a manager tell me to do such a stupid thing. He drove for only a few months so of course he knows everything.